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About

The industry’s most comprehensive bill presentment, payments, and customer engagement platform. Simplify the payment process for both your customers and your office. Accept credit/debit and bank account payments 24/7/365 from any device, phone, smart phone, tablet, or computer. Bill2Pay has been providing custom lockbox solutions for over 25 years. We invest in the latest, state-of-the-art equipment, allowing us to achieve maximum efficiencies without sacrificing quality or timely processing. In addition, our fully-digital systems allow us to customize our process according to each of our client’s unique needs. Annual independent SSAE-Type 16 process control audit has been exception-free since inception. All exceptions are reviewed twice by two different employees. Strict validation controls identify anomalies for a secondary review prior to processing.

About

We’re changing the way that bills are presented and paid. From local municipalities to Fortune 500s, we work with businesses of every size across all industries to make it easier to communicate with customers, deliver electronic bills, and receive payments. Our unified platform is comprehensive and highly configurable. Every day, we innovate smarter with solutions like patented call center and chat payment technology, proprietary text-to-pay and mobile payment capabilities, and cutting-edge digital disbursements. We deliver next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience. IPN makes it possible for consumers to manage and pay bills through Amazon Alexa, inside the PayPal app, at businesses like Walmart and via online banking for hundreds of banks. Streamline your billing and payments solution. Create new efficiencies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Financial institutions requiring a bill presentation and payment processing platform for their financial reporting operations

Audience

Companies in need of a biilling software to improve all their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • None. I'm sorry i hate this system. There are no good pros for this system. Get updated with the rest of the world.
  • It's super reliable to use. I've used it for our electrical bills through our city and it's been super easy.

Cons

  • This system is terrible! could be shortened by NOT repeating things over and over. if the gas co transfers they should have the account number by phone number or last social security number. Then they do not have the bill amount! Why? It could be transferred as well. Then after repeating bank info twice it asks to press one to verify. Then wants you to say name and accept again. Redundant. Other agencies do this is half the time. Upgrade your system! Or shorten it!!!!!!
  • I think they could simplify the login process overall.

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Bill2Pay
United States
www.bill2pay.com

Company Information

Paymentus
United States
www.paymentus.com

Alternatives

Alternatives

Helium Loans SaaS

Helium Loans SaaS

Helium Loans
IntelliPay

IntelliPay

Convenient Brands
Novopay

Novopay

Novopay Solutions
EnNovate

EnNovate

Enqura

Categories

Mobile Banking Supported
Online Banking Supported
Payment Processing Supported
Utility Billing Supported

Categories

Integrations

Alexa Not Supported
Bynry SMART360 Not Supported
CDG Elements Not Supported
Citywide Assets Not Supported
Citywide Maintenance Not Supported
Citywide Permitting Not Supported
CommVergence Not Supported
CostGuard Not Supported
GeoCivix Not Supported
Megasys Omega Not Supported
PayPal Not Supported
Walmart Not Supported
gaiia Not Supported
inHANCE Not Supported

Integrations

Alexa Supported
Bynry SMART360 Supported
CDG Elements Supported
Citywide Assets Supported
Citywide Maintenance Supported
Citywide Permitting Supported
CommVergence Supported
CostGuard Supported
GeoCivix Supported
Megasys Omega Supported
PayPal Supported
Walmart Supported
gaiia Supported
inHANCE Supported
Claim Bill2Pay and update features and information
Claim Bill2Pay and update features and information
Claim Paymentus and update features and information
Claim Paymentus and update features and information