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About

Build a single source of truth of your guests to understand who they are, their behavior across channels, and how it impacts your restaurant. See 360 guest profiles across your POS, online ordering, reservations, and loyalty platforms. Segment your customers and drill in to see marketing engagement and order history. Map retention, frequency, and lifetime value by location and view revenue analytics over time. Understand audience sizes over time with instant insights that answer burning questions. Know exactly how each location is performing to know what’s working, what’s not, and what to do next. See holistic and by-location insights, like new guest acquisition, retention, and lifetime value. Identify revenue drivers and detractors, like what menu items drive trial, retention, and churn. Empower your GMs with the KPIs that matter most to your brand.

About

Ziksta is a restaurant feedback intelligence platform designed to help multi-location restaurant brands monitor customer experience and identify operational issues before they impact public ratings. The platform collects data from Google Reviews and in-store guest feedback, then uses AI-driven sentiment analysis and NPS tracking to uncover outlet-level performance signals. Instead of simply displaying feedback, Ziksta converts customer comments into clear operational insights and recommended actions for each restaurant location. This allows management teams to detect problems such as slow service, cleanliness concerns, or inconsistent food quality early. By highlighting which outlets are at risk and why, Ziksta enables restaurant operators to intervene quickly and protect their brand reputation. The platform provides a unified dashboard that leadership, operations teams, and outlet managers can easily understand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants in need of a powerful data and marketing platform that helps organize guest data

Audience

Multi-location restaurant chains, hospitality brands, and restaurant operations teams that need AI-powered insights to monitor customer feedback, improve outlet performance, and protect brand reputation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$200 per location per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$50
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Bikky
Founded: 2017
United States
www.bikky.com

Company Information

Ziksta
Founded: 2025
Finland
www.ziksta.com

Alternatives

Alternatives

Food Hunt BI

Food Hunt BI

Bit Wave Solutions
PAR OPS

PAR OPS

PAR Technology

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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