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About

Features tailored to the needs of small businesses. Minimal by design and crafted with the utmost importance to functionality, Bigin by Zoho CRM offers just the right set of CRM features to help small businesses streamline their sales, close more deals, and grow faster. Deploy web forms to capture your website visitors' details. Send and receive emails from within the product. Keep a complete timeline view of every interaction with your prospects. We believe every business needs a CRM, no matter how small they are. Being small is not an excuse for businesses to continue using inefficient spreadsheets for their customer-related operations. With Bigin, we're looking to provide a user-friendly CRM packed with the right features, and most importantly, for the right price. Bigin removes the complexity associated with full-blown CRMs, making it easy for its users to set up, track day-to-day activities, manage customer relationships, and ultimately grow faster.

About

Focus on what matters the most for your business i.e. closing more deals faster. Ensure every lead has the best chance to convert by routing it to the right rep on your team. Your prospects and your team members deserve no less Match leads to accounts and then route leads to teams You can close faster when your reps reach out to your prospects the fastest. Don’t lose revenue because your leads got stuck in the cracks – Follow up fast, Win more. Assign leads as they come – to your SDR team, account executive or CSM by matching leads to your named accounts in real-time. Convert them while they’re hot. Speed to lead is the key to Conversion Reps, Reps & More Reps Visual Canvas to build flows easily Easy Drag and Drop interface to manage workflows in real-time

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small businesses looking to manage pipeline and customer relationships

Audience

Sales teams looking for real-time lead routing and account matching in Salesforce

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$7 per user per month
Free Version Supported
Free Trial Supported

Pricing

$15 / user / mo
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • One of the best CRM platform for Mid and small businesses. Easy to Call, text and view saved contacts. Sales tracking. Task scheduling and reminder.
  • Bigin is a simple to use CRM which is designed for startups to keep all the customer interaction at a single place. No prior experience of CRM is required to use this software. It is best for people who are migrating from Excel seats to some sort of software.
  • Bigin is available on multi-platform, it's a very intuitive CRM tool. It offers a clean user interface to track your sales. It also gives you call and messaging feature direct form this tool.

Cons

  • I never encountered any problem with this platform.
  • It is simple to use and collects customer interaction at a single place. The features are limited but useful. Performs as promised.
  • It offers a great CRM tool to manage for small businesses.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Zoho
Founded: 1996
India
www.bigin.com

Company Information

PowerRouter
Founded: 2016
United States
powerrouter.io

Alternatives

Alternatives

AmalERP

AmalERP

Switcher Techno
BunchCRM

BunchCRM

Bunch AI Solutions Pvt Ltd
Q-assign

Q-assign

Ortoo
Dynasty

Dynasty

RedStone investments

Categories

CRM Supported
Lead Management Supported

Categories

Lead Management Features

Activity Tracking Supported
Campaign Management Not Supported
Lead Capture Not Supported
Lead Distribution Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Not Supported
Pipeline Management Supported
Prospecting Tools Not Supported
Source Tracking Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Lead Management Features

Activity Tracking Not Supported
Campaign Management Not Supported
Lead Capture Not Supported
Lead Distribution Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Source Tracking Not Supported

Sales Enablement Features

Collaboration Not Supported
Contact Management Supported
Content Management Not Supported
Document Management Not Supported
Goals / Quota Management Not Supported
Lead Management Supported
Meeting Management Not Supported
Performance Management Not Supported
Presentation Management Not Supported
Proposal Management Not Supported
Territory Management Supported
Training Management Not Supported

Integrations

Dialfire Supported
Easyflow Supported
ElectroNeek Supported
Enzy Supported
Google Workspace Supported
Mail360 Supported
Microsoft 365 Supported
Reo.Dev Supported
Salesforce Not Supported
Supaboard Supported
Time Champ Supported
VoiceDrop Supported
Zapier Supported
Zoho Desk Supported
Zoho Directory Supported
Zoho FSM Supported
Zoho LandingPage Supported
Zoho Meeting Supported
Zoho Voice Supported
nPathi Supported

Integrations

Dialfire Not Supported
Easyflow Not Supported
ElectroNeek Not Supported
Enzy Not Supported
Google Workspace Not Supported
Mail360 Not Supported
Microsoft 365 Not Supported
Reo.Dev Not Supported
Salesforce Supported
Supaboard Not Supported
Time Champ Not Supported
VoiceDrop Not Supported
Zapier Not Supported
Zoho Desk Not Supported
Zoho Directory Not Supported
Zoho FSM Not Supported
Zoho LandingPage Not Supported
Zoho Meeting Not Supported
Zoho Voice Not Supported
nPathi Not Supported
Claim Bigin by Zoho CRM and update features and information
Claim Bigin by Zoho CRM and update features and information
Claim PowerRouter and update features and information
Claim PowerRouter and update features and information