BigTime vs. Time Tracker by eBillity Comparison


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About BigTime is a top-rated online time and billing software for professional service firms. With BigTime, firms can take advantage of time and expense tracking tools, WIP management, billing and invoicing, task and workflow management tools, and more, in a single platform. Cloud-based with an intuitive interface, BigTime bundles industry best practices and operational know-how in a user-friendly application that runs on all desktop and mobile devices. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios. BigTime also integrates with leading productivity apps such as QuickBooks, Lacerte, Slack, Salesforce, and Zapier.	About Save time and money when you automate your time tracking. Employee time tracking software for payroll, billing, and productivity. Track time for efficiency and profitability. eBillity's Time Tracker was designed for teams to make employee timekeeping for payroll and billing simple. The customizable settings and flexible add-ons allow you to scale your account as your business grows. Reduce administration, add accountability and eliminate time theft. Increase profitability, build client relationships and make tax time simple. Measure the efficiency of your employees, projects and clients. Made with love, designed for simplicity and ready to deliver headache-free payroll and accurate client invoicing. Say goodbye to data entry, spreadsheets and paper timesheets, with eBillity's time tracking software your employees are accountable for their own timekeeping, using any device they can easily track and submit time from anywhere.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Professional services firms, including Accounting, Architecture, Engineering, Consulting, Design, IT, Legal, Marketing, and many more.	Audience Companies and teams that want to streamline payroll and accounting by tracking time better
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10.00/month/user Free Version Free Trial	Pricing $11.20 per user per month* *Based on the annual plan. Base fee of $17.60 applies. Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.5 / 5 design 4.4 / 5 support 4.6 / 5 Read all reviews
Pros & Cons from Real Users Pros Well Big Time definately stands out as a leading Professional Services Automation (PSA) software, offering critical advantages for businesses: >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration In addition to these advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors. For businesses valuing comprehensive reporting, BigTime offers a rich source of data to identify growth opportunities and drive success. BigTime offers a comprehensive and user-friendly platform for time tracking and project management. One thing I like about BigTime is the ease of utilization. I was able to navigate the entire interface on my first day. After a few weeks - I could tutor the rest of my colleagues and other workmates at our organization. BigTime has proven to be an invaluable asset to our organization. The software's time and billing features are top-notch, delivering a streamlined and intuitive user experience. The ability to effortlessly track project progress and manage our team's hours has resulted in a significant increase in our overall productivity. The expense tracking feature is also a standout, as it offers a robust platform for submitting and approving expenses. - BigTime excels in providing extensive time tracking capabilities, allowing users to accurately record and monitor their time spent on tasks. - Customizable reporting and analytics - Integration and Compatibility. BigTime integrates well with various popular business tools and platforms. - Scalability and flexibility. It can adapt to changing business requirements. Cons Well Overall BigTime a healthy platform but sometimes when I Try to make some changes to our invoice format is sometimes tricky, but the support we receive from the staff has always been great and made things work the way we would like them to. And also I frequently faced trouble adding new jobs into Big Time from Quickbooks and it does require manual adjustments every time. The pricing structure can be a bit steep for small businesses or freelancers. The only issue I've had as a BigTime user and my organization's Chief Financial Officer is the pricing that they offer. For most organizations, it can be pricey - and they do not offer a free trial. There's a bit of a learning curve when first getting started with BigTime, but the company offers plenty of resources to get you up to speed. The reporting capabilities could be a bit more customizable, but this is a minor concern when compared to the wealth of benefits the software provides. Some users may find the process of configuring these customizations to be complex or time-consuming. Simplifying the customization process and providing more intuitive tools for users to personalize their experience would enhance the software's flexibility.	Pros & Cons from Real Users Pros Support has been very quick to respond and always helpful. No pressure or upsell, just listening and answering questions. Good integration with QuickBooks desktop, solid support (shout-out to Patrick and Rose always helpful in the online chat). Been using for many years and still finding cool features for our users. For managers there's some great reports where they can monitor the productivity of the workers, etc. Great product to use when you get kicked off Quickbooks Desktop to Quickbooks online! Excellent customer service!!! I seem to connect with Patrick a lot when reaching out with questions. He is always super responsive and very helpful. I have been with eBillity for well over 10 years and their customer service wasn't always that great. But today, we had an issue with our QuickBooks syncing. While it took a while to figure things out, Patrick was super helpful and stayed with me until it was solved. Everything is working and I appreciated his helpfulness. Thank you, Patrick! Cons UI is a little dated, but very, very solid application. Better layout for our purposes (Client / Project /A They say the sync tool needs to be run in single-user mode (for Quickbooks Desktop) but we used it for literally years and things were OK. No biggie. Nothing - no problems - great product - easy to use I really don't have any issue with Ebility other than a slow sync I feel customer service has improved. No cons on the customer service today.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information BigTime Software Founded: 2002 United States www.bigtime.net	Company Information eBillity Founded: 2008 United States www.ebillity.com
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Categories Architecture Billing and Invoicing Gantt Chart IT Project Management Job Costing Legal Time Tracking Professional Services Automation Project Accounting Project Planning Time and Expense Time Tracking	Categories Attendance Tracking Time & Attendance Time and Expense Time Clock Time Tracking
Time Tracking Features Automatic Time Capture Billable & Non-Billable Hours Billing & Invoicing Employee Database Expense Tracking Mobile Time Tracking Multiple Billing Rates Offline Time Tracking Online Time Tracking Overtime Calculation Time per Project Reporting Timesheet Management Vacation / Leave Tracking Time and Expense Features Activity Tracking Billable Hours Tracking Billing Rate Management Expense Tracking Invoice Processing Multiple Billing Rates Project Tracking Reimbursement Management Time Tracking by Client Time Tracking by Project Show More Features Architecture Features 2D Drawing 3D Modeling Bills of material BIM Modeling Building Information Modeling Client Management Contact Management Contract Management Document Management Drafting Manufacturing Design Data Presentation Tools Project Management Proposal Management Quotes/Proposals Visualization / Presentation Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Gantt Chart Features Alerts/Notifications Capacity Monitoring Color Coding Dependency Tracking Drag & Drop Milestone Tracking Progress Tracking Task Management Templates IT Project Management Features Bug Tracking Issue Management Milestone Tracking Percent-Complete Tracking Portfolio Management Prioritization Product Roadmapping Requirements Management Resource Management Status Tracking Supports Agile Supports Scrum Task Management Testing / QA Management Time & Expense Tracking Job Costing Features Bills of Material Budgeting & Forecasting Change Orders Cost-to-Completion Tracking Invoice Management Overrun Reporting Percent-Complete Tracking Production Cost Tracking Purchase Order Management Quotes / Estimates Time Tracking Work Order Management Professional Services Automation Features Billing & Invoicing Client Portal Collaboration Tools CRM Document Management Portfolio Management Project Management Proposal Generation Quote Management Resource Management Time & Expense Tracking Project Planning Features Agile Methodologies Budget Management Collaboration Tools Due Date Tracking Gantt Charts Kanban Board Prioritization Progress Tracking Resource Management Task Management Template Management Traditional Methodologies	Time Tracking Features Automatic Time Capture Billable & Non-Billable Hours Billing & Invoicing Employee Database Expense Tracking Mobile Time Tracking Multiple Billing Rates Offline Time Tracking Online Time Tracking Overtime Calculation Time per Project Reporting Timesheet Management Vacation / Leave Tracking Time and Expense Features Activity Tracking Billable Hours Tracking Billing Rate Management Expense Tracking Invoice Processing Multiple Billing Rates Project Tracking Reimbursement Management Time Tracking by Client Time Tracking by Project Show More Features Attendance Tracking Features Absence Management Calendar Management Employee Scheduling Employee Time Clock FMLA Tracking Overtime Tracking Reporting/Analytics Self Service Portal Time Tracking Timesheets Vacation / Leave Tracking
Integrations QuickBooks Online QuickBooks Online Advanced Sage Intacct Ace Cloud Hosting Beekeeper Gmail Google Calendar Google Docs Jira Lacerte Microsoft Outlook Nostra QuickBooks Accountants QuickBooks Enterprise Reckon One Sage 50 Stripe Versori Xero ikaun Show More Integrations View All 24 Integrations	Integrations QuickBooks Online QuickBooks Online Advanced Sage Intacct Ace Cloud Hosting Beekeeper Gmail Google Calendar Google Docs Jira Lacerte Microsoft Outlook Nostra QuickBooks Accountants QuickBooks Enterprise Reckon One Sage 50 Stripe Versori Xero ikaun Show More Integrations View All 19 Integrations
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