BigTime

BigTime

BigTime Software
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About

BigTime is a top-rated online time and billing software for professional service firms. With BigTime, firms can take advantage of time and expense tracking tools, WIP management, billing and invoicing, task and workflow management tools, and more, in a single platform. Cloud-based with an intuitive interface, BigTime bundles industry best practices and operational know-how in a user-friendly application that runs on all desktop and mobile devices. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios. BigTime also integrates with leading productivity apps such as QuickBooks, Lacerte, Slack, Salesforce, and Zapier.

About

Save time and money when you automate your time tracking. Employee time tracking software for payroll, billing, and productivity. Track time for efficiency and profitability. eBillity's Time Tracker was designed for teams to make employee timekeeping for payroll and billing simple. The customizable settings and flexible add-ons allow you to scale your account as your business grows. Reduce administration, add accountability and eliminate time theft. Increase profitability, build client relationships and make tax time simple. Measure the efficiency of your employees, projects and clients. Made with love, designed for simplicity and ready to deliver headache-free payroll and accurate client invoicing. Say goodbye to data entry, spreadsheets and paper timesheets, with eBillity's time tracking software your employees are accountable for their own timekeeping, using any device they can easily track and submit time from anywhere.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Professional services firms, including Accounting, Architecture, Engineering, Consulting, Design, IT, Legal, Marketing, and many more.

Audience

Companies and teams that want to streamline payroll and accounting by tracking time better

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month/user
Free Version Supported
Free Trial Supported

Pricing

$11.20 per user per month*
*Based on the annual plan. Base fee of $17.60 applies.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Well Big Time definately stands out as a leading Professional Services Automation (PSA) software, offering critical advantages for businesses: >Effortless Time and Expense Management >Resource Optimization >Seamless Accounting Integration In addition to these advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors. For businesses valuing comprehensive reporting, BigTime offers a rich source of data to identify growth opportunities and drive success.
  • BigTime offers a comprehensive and user-friendly platform for time tracking and project management.
  • One thing I like about BigTime is the ease of utilization. I was able to navigate the entire interface on my first day. After a few weeks - I could tutor the rest of my colleagues and other workmates at our organization.
  • BigTime has proven to be an invaluable asset to our organization. The software's time and billing features are top-notch, delivering a streamlined and intuitive user experience. The ability to effortlessly track project progress and manage our team's hours has resulted in a significant increase in our overall productivity. The expense tracking feature is also a standout, as it offers a robust platform for submitting and approving expenses.
  • - BigTime excels in providing extensive time tracking capabilities, allowing users to accurately record and monitor their time spent on tasks. - Customizable reporting and analytics - Integration and Compatibility. BigTime integrates well with various popular business tools and platforms. - Scalability and flexibility. It can adapt to changing business requirements.

Cons

  • Well Overall BigTime a healthy platform but sometimes when I Try to make some changes to our invoice format is sometimes tricky, but the support we receive from the staff has always been great and made things work the way we would like them to. And also I frequently faced trouble adding new jobs into Big Time from Quickbooks and it does require manual adjustments every time.
  • The pricing structure can be a bit steep for small businesses or freelancers.
  • The only issue I've had as a BigTime user and my organization's Chief Financial Officer is the pricing that they offer. For most organizations, it can be pricey - and they do not offer a free trial.
  • There's a bit of a learning curve when first getting started with BigTime, but the company offers plenty of resources to get you up to speed. The reporting capabilities could be a bit more customizable, but this is a minor concern when compared to the wealth of benefits the software provides.
  • Some users may find the process of configuring these customizations to be complex or time-consuming. Simplifying the customization process and providing more intuitive tools for users to personalize their experience would enhance the software's flexibility.

Pros & Cons from Real Users

Pros

  • Easy to use. Logically designed. Several options to enter time. Reporting couldn't be easier. Pricing is very reasonable.
  • Support has been very quick to respond and always helpful. No pressure or upsell, just listening and answering questions.
  • Good integration with QuickBooks desktop, solid support (shout-out to Patrick and Rose always helpful in the online chat). Been using for many years and still finding cool features for our users. For managers there's some great reports where they can monitor the productivity of the workers, etc.
  • Great product to use when you get kicked off Quickbooks Desktop to Quickbooks online! Excellent customer service!!!
  • I seem to connect with Patrick a lot when reaching out with questions. He is always super responsive and very helpful.

Cons

  • I really love the system. There is nothing to dislike.
  • UI is a little dated, but very, very solid application. Better layout for our purposes (Client / Project /A
  • They say the sync tool needs to be run in single-user mode (for Quickbooks Desktop) but we used it for literally years and things were OK. No biggie.
  • Nothing - no problems - great product - easy to use
  • I really don't have any issue with Ebility other than a slow sync

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

BigTime Software
Founded: 2002
United States
www.bigtime.net

Company Information

eBillity
Founded: 2008
United States
www.ebillity.com

Alternatives

Alternatives

WaspTime

WaspTime

Wasp Barcode Technologies
ClockVIEW

ClockVIEW

Acumen Data Systems
TimeClock Plus

TimeClock Plus

TCP Software

Categories

AI PSA Supported
Architecture Supported
Gantt Chart Supported
Job Costing Supported
Project Accounting Supported
Project Planning Supported
Time and Expense Supported
Time Tracking Supported

Categories

Time & Attendance Supported
Time and Expense Supported
Time Clock Supported
Time Tracking Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Architecture Features

2D Drawing Not Supported
3D Modeling Not Supported
Bills of material Supported
BIM Modeling Not Supported
Building Information Modeling Supported
Client Management Supported
Contact Management Supported
Contract Management Not Supported
Document Management Supported
Drafting Not Supported
Manufacturing Design Data Not Supported
Presentation Tools Supported
Project Management Supported
Proposal Management Supported
Quotes/Proposals Supported
Visualization / Presentation Supported

Billing and Invoicing Features

Billing Portal Supported
Contact Database Supported
Contingency Billing Supported
Customer Portal Supported
Customizable Invoices Supported
Dunning Management Supported
Hourly Billing Supported
Invoice History Supported
Mobile Payments Supported
Multi-Currency Not Supported
Online Invoicing Supported
Online Payments Supported
Payment Processing Supported
Project Billing Supported
Recurring/Subscription Billing Supported
Service Ticket Billing Not Supported
Tax Calculator Supported

Gantt Chart Features

Alerts/Notifications Supported
Capacity Monitoring Supported
Color Coding Supported
Dependency Tracking Supported
Drag & Drop Supported
Milestone Tracking Supported
Progress Tracking Supported
Task Management Supported
Templates Supported

IT Project Management Features

Bug Tracking Not Supported
Issue Management Not Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Not Supported
Prioritization Supported
Product Roadmapping Not Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Supports Agile Not Supported
Supports Scrum Not Supported
Task Management Supported
Testing / QA Management Not Supported
Time & Expense Tracking Supported

Job Costing Features

Bills of Material Not Supported
Budgeting & Forecasting Supported
Change Orders Not Supported
Cost-to-Completion Tracking Supported
Invoice Management Supported
Overrun Reporting Supported
Percent-Complete Tracking Supported
Production Cost Tracking Supported
Purchase Order Management Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Not Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Not Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Project Planning Features

Agile Methodologies Not Supported
Budget Management Supported
Collaboration Tools Not Supported
Due Date Tracking Supported
Gantt Charts Supported
Kanban Board Supported
Prioritization Supported
Progress Tracking Supported
Resource Management Supported
Task Management Supported
Template Management Not Supported
Traditional Methodologies Not Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Supported
Billing & Invoicing Supported
Employee Database Supported
Expense Tracking Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Not Supported

Time and Expense Features

Activity Tracking Supported
Billable Hours Tracking Supported
Billing Rate Management Supported
Expense Tracking Supported
Invoice Processing Supported
Multiple Billing Rates Supported
Project Tracking Supported
Reimbursement Management Supported
Time Tracking by Client Supported
Time Tracking by Project Supported

Attendance Tracking Features

Absence Management Not Supported
Calendar Management Not Supported
Employee Scheduling Not Supported
Employee Time Clock Not Supported
FMLA Tracking Not Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Not Supported
Time Tracking Supported
Timesheets Not Supported
Vacation / Leave Tracking Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Intacct Supported
8am LawPay Not Supported
Beekeeper Not Supported
Clio Not Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
MYOB Not Supported
Microsoft Outlook Supported
Paychex Flex Not Supported
QFactor Not Supported
QuickBooks Accountants Supported
Sage 50 Not Supported
Slack Supported
Stax Supported
Xero Not Supported

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Intacct Supported
8am LawPay Supported
Beekeeper Supported
Clio Supported
Google Calendar Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
MYOB Supported
Microsoft Outlook Not Supported
Paychex Flex Supported
QFactor Supported
QuickBooks Accountants Not Supported
Sage 50 Supported
Slack Not Supported
Stax Not Supported
Xero Supported
Claim BigTime and update features and information
Claim BigTime and update features and information
Claim Time Tracker by eBillity and update features and information
Claim Time Tracker by eBillity and update features and information