BigHand Workflow ManagementBigHand
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Related Products
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About
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.
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About
ProcessPlan manages every process, workflow, task and decision to ensure your company runs flawlessly every day. Then, our Machine Learning (AI) analyzes your processes and automatically improves their results. The Machine Learning will increase sales, improve quality, maximize profits, reduce costs, increase customer satisfaction, improve response times, reduce rework and much more. In fact, the system will handle most management tasks for you and reduce your management time by around 60%. Our system will help you discover the process steps, the people involved, and the data collected along the way. All the information is discovered and delivered to you in an organized way. Process documentation used to be tedious and time consuming. Not anymore. Once the process steps and people are discovered, the system will assemble your process diagrams and produce printable process documentation with one click.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises that want a solution to manage their task delegation, work allocation, reporting and analytics processes
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Audience
Workflow Management solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$12 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBigHand
Founded: 1995
United Kingdom
www.bighand.com/en-us/our-solutions/workflow-management/
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Company InformationProcessPlan
United States
www.processplan.com
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Categories |
Categories |
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Workflow Management Features
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration
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Integrations
ClearoutPhone
HubSpot CRM
HubSpot Customer Platform
LiveChat
Mailchimp
Microsoft 365
NetDocuments
Slack
Stackreaction
Wufoo
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Integrations
ClearoutPhone
HubSpot CRM
HubSpot Customer Platform
LiveChat
Mailchimp
Microsoft 365
NetDocuments
Slack
Stackreaction
Wufoo
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