BIGContacts

BIGContacts

ProProfs
+
+

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About

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. BIGContacts helps you capture more leads, convert more opportunities and retain more customers. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes. We're unlocking the potential of every small business with an affordable and easy-to-use solution. Plans starting at only $5 per user - per month!

About

Salesflare is a B2B sales CRM for small and medium-sized businesses that keeps itself up to date automatically. It captures contacts, companies, emails, meetings and relationship data, so sales teams spend less time maintaining their CRM and more time following up with customers. Connect your email and calendar and Salesflare automatically builds complete customer timelines, enriches contact and company information, and gives your team the context it needs to manage relationships and opportunities effectively. Salesflare includes visual sales pipelines, automated follow-up reminders, email sequences, email and website tracking, lead scoring, relationship intelligence, customizable dashboards and mobile apps. Because Salesflare captures customer and relationship data automatically, its AI can work from richer and more up-to-date context. It can help write emails, summarize customer timelines, suggest follow-ups and prepare for meetings. Salesflare is especially suited to rel

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Built exclusively for small businesses

Audience

Small and medium-sized B2B sales teams, especially agencies, consultancies and software companies that want less CRM admin and stronger follow-up.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Forever free plan for startups with 100 contacts. Paid starts at $9.99/user/month with a 15-day free trial.
Free Version Supported
Free Trial Supported

Pricing

$29/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • BIGContacts has completely changed how I manage my contacts. Having all the details—names, emails, and past interactions—in one place makes it easy to stay organized and pick up conversations seamlessly, even after a long time. The custom fields feature is quite helpful for tracking specific information. The email marketing tools are also excellent. Automating campaigns saved me so much time, and the ability to personalize emails and segment contacts for targeted messages really boosted engagement.
  • BIGContacts CRM has taken our email marketing and workflow automation to new heights, making our business operations more streamlined and efficient. We can segment our contacts based on various criteria, ensuring that our messages reach the right audience at the right time. Additionally, we can assign follow-up tasks, send automated reminders, and triggering specific actions based on customer behavior.

Cons

  • It would be great if BIGContacts offered a downloadable or on-premise version for businesses that prefer offline access or have specific security needs. However, the cloud-based setup works well for flexibility and convenience, so it’s not a major drawback.
  • We would like to see more advanced search and filtering options in the upcoming versions of the application.

Pros & Cons from Real Users

Pros

  • The biggest problem we are solving using Salesflare is making sales approach. Using this platform we are able to connect with more number leads and bring them into the funnel. The platform is completely easy to use. It collaborates with the marketing and sales team.
  • Salesflare is a sales booster platform the allows us to manage customers, leads, and sales pipeline. It offers the best sales reports and lead visualization. It has an intuitive interface. The setup process was pretty simple. We are very happy with this solution.
  • Salesflare makes customer relations more professional than other Sales CRM tools. It helped my sales team to stay on top of every lead we captured and converting them. It's best for lead scoring. Offers powerful reports and insights.
  • Easy to connect with clients. Powerful reports to study performance. Easy to assign and forward support to the higher team.
  • Easy to learn and use, simple interface, great customer service, flexible and intuitive to customise for any business without requiring a high level of IT knowledge. Designed to provide the appropriate human touch whilst allowing as much automation as necessary to eliminate unnecessary administration

Cons

  • Never faced any difficulties using the HubSpot solution.
  • It has a very fewer sales automation options to use.
  • Its drip marketing is unreliable and most of the time doesn't start.
  • I never encountered any problem with it.
  • Would love having a visualisation of email sequences.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ProProfs
Founded: 2006
United States
www.bigcontacts.com

Company Information

Salesflare
Founded: 2014
Antwerp, Belgium
salesflare.com

Alternatives

Alternatives

SalesNOW

SalesNOW

Interchange Solutions
ProProfs Polls

ProProfs Polls

ProProfs
monday CRM

monday CRM

monday.com

Categories

Contact Management Supported
CRM Supported

Categories

Contact Management Supported
CRM Supported
Lead Management Supported
Sales Acceleration Supported
Sales Forecasting Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Not Supported
Email Marketing Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported
Marketing Automation Integration Supported
Mobile Access Not Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Contact Management Features

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Email Marketing Supported
Group Management Supported
Interaction Tracking Supported
Lead Management Supported
Prospecting Tools Supported
Sales Pipeline Management Supported
Search / Filter Supported
Segmentation Supported
Shared Contacts Supported
Social Media Integration Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Sales Acceleration Features

Campaign Management Supported
CPQ Not Supported
Dialer Not Supported
Email Sequencing Supported
Email Templates Supported
Email Tracking Supported
List Building Supported
Meeting Scheduler Not Supported
Predictive Analytics Supported
Reporting Supported
Sales Gamification Not Supported
Sales Intelligence Supported
Sales Workflow Management Not Supported

Sales Force Automation Features

Call Management Supported
Campaign Management Supported
Channel Management Not Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Not Supported
Customer Database Supported
Email Marketing Supported
Field Sales Management Not Supported
Lead Management Supported
Opportunity Management Supported
Performance Metrics Supported
Proposal Generation Not Supported
Referral Tracking Not Supported
Sales Forecasting Supported
Territory Management Not Supported

Sales Forecasting Features

Competitor Analysis Not Supported
Correlation Analysis Not Supported
Dashboard Supported
Dynamic Modeling Not Supported
Exception Reporting Not Supported
Graphical Data Presentation Supported
Modeling & Simulation Not Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Statistical Analysis Supported

Integrations

Campaign Monitor Supported
Constant Contact Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Data Hub Supported
HubSpot Marketing Hub Supported
Mailchimp Supported
Microsoft Outlook Supported
X (Twitter) Supported
Zendesk Supported
Ema Not Supported
Fireflies.ai Not Supported
Habsy Not Supported
KudosHub Email Validation Not Supported
LinkedIn Supported
Microsoft Exchange Not Supported
Pabbly Connect Not Supported
SolarDialer Not Supported
Unified.to Not Supported

Integrations

Campaign Monitor Supported
Constant Contact Supported
Google Calendar Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Data Hub Supported
HubSpot Marketing Hub Supported
Mailchimp Supported
Microsoft Outlook Supported
X (Twitter) Supported
Zendesk Supported
Ema Supported
Fireflies.ai Supported
Habsy Supported
KudosHub Email Validation Supported
LinkedIn Not Supported
Microsoft Exchange Supported
Pabbly Connect Supported
SolarDialer Supported
Unified.to Supported
Claim BIGContacts and update features and information
Claim BIGContacts and update features and information
Claim Salesflare and update features and information
Claim Salesflare and update features and information