ServiceMax ZincPTC
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Related Products
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About
BiPTT is a Brazilian Push-to-Talk (PTT) software designed for enterprise frontline teams in sectors such as security, logistics, manufacturing, and retail. It transforms standard smartphones into professional two-way radios via Wi-Fi or cellular networks (3G/4G/5G), eliminating the need for physical radio devices and repeaters. Built exclusively for corporate operations, the platform combines instant communication with advanced management and safety features:
Communication: Low-latency PTT calls (channel or 1-on-1), multimedia messaging (text, photos, videos, PDFs), and analog radio integration. Location & Safety: Real-time location tracking, geofencing, SOS button, fall/immobility detection (man-down), and lone worker check-ins. Management & Audit: Call history, call recording, and a management portal with 5 access levels. Secure and fully compliant with LGPD (Brazilian General Data Protection Law), BiPTT adheres to international security standards, hosts data locally in in Brazil.
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About
ServiceMax Zinc is a powerful communication and collaboration platform designed to streamline and enhance the efficiency of field service teams. Integrated with existing ServiceMax tools, Zinc connects service workers, back-office teams, and experts to ensure seamless information sharing and real-time support. Features like live video calls, intelligent bots for task routing, and secure messaging enable rapid issue resolution. Zinc also offers tools for broadcasting updates, annotating videos for troubleshooting, and tracking team interactions, ultimately reducing downtime, improving first-time fix rates, and boosting customer satisfaction.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Security, Transportation, Logistics, Retail, Healthcare Services, Utilities
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Audience
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
R$ 35 per user
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBiPTT
Founded: 2023
Brazil
biptt.com.br/
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Company InformationPTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/zinc
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Categories |
Categories |
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Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
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Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
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Integrations
Box
Citrix Workspace
Desktop.com
Dropbox
Egnyte
Google Drive
Greenhouse
HiBob
Indent
Microsoft OneDrive
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