Betterstood

Betterstood

Eigensource
+
+

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About

Betterstood is a software platform for conducting adaptive interviews and structured intake through voice and chat conversations. Teams set interview goals, provide approved knowledge, configure scenarios and campaigns, and specify the information they need to collect. During an interview, follow-up questions can respond to what each participant says. Afterward, teams can review transcripts, summaries, structured response fields and supporting quotes. The platform is intended for research, product, marketing and sales teams using customer discovery, feedback collection, lead qualification or initial intake workflows. The service also provides self-service registration and a public interactive demo, with a free plan and paid subscriptions.

About

Nava Insights is the only self-serve platform built around real-time customer voice conversation. Sign up, set up a study, and our AI moderator interviews hundreds of people at once in 20+ languages. It listens, responds in the flow of dialogue, and probes in the moment on what each person actually says, the way a human moderator would. That reaches a depth surveys, text, and one-way recordings can't. Most AI-powered customer interview tools hide behind a demo wall and enterprise contracts. Nava doesn't. Start free, pay a transparent $35 per quality-passed interview, no sales call, no per-seat fees. And a 300M+ panel across 150+ countries is one click away, so you never have to find your own participants. Design, recruit, interview, and analyze in one workflow. Every insight is traceable back to the exact quote and audio, and NavaGPT lets you keep exploring the data after the interviews end. Used for market research, UX, concept testing, brand, and employee insights.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Research, product, marketing and sales teams conducting customer interviews, collecting feedback, qualifying leads or gathering structured intake information.

Audience

Product, research, insights, brand, and HR teams at consumer brands, retailers, and enterprises. Built for anyone who wants real spoken customer conversations at scale, not just survey scores. A strong fit for market researchers, UX teams, product managers, and CMOs, and especially for retail and e-commerce. Because it's self-serve with no demo wall, it works just as well for solo researchers and small teams as for large insights functions.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$35 per Interview
Pay-as-you-go, $35 per qualitative interview.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Eigensource
Founded: 2024
Spain
betterstood.com

Company Information

Nava Insights
Founded: 2025
Sweden
navainsights.io

Alternatives

Alternatives

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Questly AI

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LifeSphere NavaX

LifeSphere NavaX

ArisGlobal
Listen

Listen

Listen Labs

Categories

AI Interviewing Supported

Categories

AI Interviewing Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
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