BetterstoodEigensource
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About
Betterstood is a software platform for conducting adaptive interviews and structured intake through voice and chat conversations. Teams set interview goals, provide approved knowledge, configure scenarios and campaigns, and specify the information they need to collect. During an interview, follow-up questions can respond to what each participant says. Afterward, teams can review transcripts, summaries, structured response fields and supporting quotes. The platform is intended for research, product, marketing and sales teams using customer discovery, feedback collection, lead qualification or initial intake workflows. The service also provides self-service registration and a public interactive demo, with a free plan and paid subscriptions.
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About
Nava Insights is the only self-serve platform built around real-time customer voice conversation. Sign up, set up a study, and our AI moderator interviews hundreds of people at once in 20+ languages. It listens, responds in the flow of dialogue, and probes in the moment on what each person actually says, the way a human moderator would. That reaches a depth surveys, text, and one-way recordings can't.
Most AI-powered customer interview tools hide behind a demo wall and enterprise contracts. Nava doesn't. Start free, pay a transparent $35 per quality-passed interview, no sales call, no per-seat fees. And a 300M+ panel across 150+ countries is one click away, so you never have to find your own participants.
Design, recruit, interview, and analyze in one workflow. Every insight is traceable back to the exact quote and audio, and NavaGPT lets you keep exploring the data after the interviews end. Used for market research, UX, concept testing, brand, and employee insights.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
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Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Research, product, marketing and sales teams conducting customer interviews, collecting feedback, qualifying leads or gathering structured intake information.
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Audience
Product, research, insights, brand, and HR teams at consumer brands, retailers, and enterprises. Built for anyone who wants real spoken customer conversations at scale, not just survey scores. A strong fit for market researchers, UX teams, product managers, and CMOs, and especially for retail and e-commerce. Because it's self-serve with no demo wall, it works just as well for solo researchers and small teams as for large insights functions.
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Support
Phone Support
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24/7 Live Support
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Online
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Support
Phone Support
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24/7 Live Support
Supported
Online
Supported
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Supported
Free Trial
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Pricing
$35 per Interview
Pay-as-you-go, $35 per qualitative interview.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
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Live Online
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In Person
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Training
Documentation
Supported
Webinars
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Live Online
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In Person
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Company InformationEigensource
Founded: 2024
Spain
betterstood.com
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Company InformationNava Insights
Founded: 2025
Sweden
navainsights.io
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Integrations
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
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