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About

BetterCommerce is a revolutionary commerce stack that redefines mid-market commerce with its advanced and flexible APIs. With a suite of composable modules, including Product Information Management (PIM), eCommerce, Content Management System (CMS), Order Management System (OMS), Analytics, and Customer Engagement (Engage), BetterCommerce provides end-to-end ecommerce solutions that empower hyper-scaling brands to thrive in a highly competitive market. Our API-first approach allows seamless integration with your current tech stack, eliminating the need for complex third-party integrations. Whether you choose to implement individual modules or leverage the entire stack, BetterCommerce adapts to your unique business needs.

About

Deliver the product experience today's consumers demand with Salsify, a top-rated product experience management (PXM) platform trusted by leading brands. Salsify brings together the power of product content management, a broad commerce ecosystem, and actionable insights into a single solution. Thus, empowering brands to provide exceptional shopping experiences to customers across every touchpoint. The world's leading brand manufacturers, such as Coca Cola, Bosch, and gsk, rely on Salsify for their product experience management needs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-Market Retailers & above

Audience

Businesses of all sizes in the CPG, health and beauty, home goods, medical supplies, industrial supplies, toys, hobbies and crafts, retail, and baby categories.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£1000/month
Multiple options - Based on Modules, GMV Tier, Order Volume
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • (1) It has a full suite of commerce products, (2) customer support is excellent, (3) the performance & scalability of the core platform is great.
  • - Commerce Layer - Headless CMS - OMS The overall DX (Developer Experience) is amazing and the support is exceptional.

Cons

  • (1) The product being vast at times we've faced some regression issues, (2) some of the Indian use cases are not addressed - but they're building very fast.
  • No Serious Cons so far, analytics cab be improved.

Pros & Cons from Real Users

Pros

  • Centralized dashboard to manage product content across channels, Automated syndication of product data to different marketplaces.
  • Salsify has the ability, like any PIM, to store all essential product information in one centralized area. Product specs, copy, and assets are all located in one area and it is easy to generate a report for retailers and distributors to share this information. Salsify is integrated with our e-commerce site as well, which makes updating product info and assets simpler. Theoretically.

Cons

  • Setup & onboarding process complex & time consuming. lack of DAM capabilities for media management.
  • Salsify does not have the ability to store our information in a very intuitive way. We have to rely heavily on parent-variant structures which makes storing product information and assets tricky for users and it makes interpreting shared information more confusing for retailers/distributors/etc. On top of that, Salsify has not had great support. I participated in a full 8 hour training course, and it was such an insane waste of time. I felt for the person leading the class because he clearly had no idea what he was doing. Many of the pre-recorded videos meant to help onboard users and administrators are simply really LONG recordings of previously held live courses. These videos are very hard to digest and are not a good reference if you are looking to brush up on a particular subject. My personal interactions with Salsify staff has been limited, but I've only heard bad things from my colleges who work with them. I worked closely with our internal IT team while Salsify was being set up, and we regularly had to compromise on functionality despite the fact that we were told these needed functions would be supported when we were being sold the product.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BetterCommerce
Founded: 2015
United Kingdom
www.bettercommerce.io

Company Information

Salsify
Founded: 2012
United States
www.salsify.com

Alternatives

Alternatives

Optimizely One

Optimizely One

Optimizely
Inriver PIM

Inriver PIM

Inriver

Categories

Categories

PIM Features

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce Features

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce Features

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

eCommerce Marketing Features

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
Search Marketing
Segmentation
Signup Forms & Popups
SMS Marketing
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization Features

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

PIM Features

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Catalog Management Features

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Channel Management Features

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Digital Asset Management Features

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Product Data Management Features

Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control

Product Management Features

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Integrations

Walmart
Amazon
Bynder
ClickPost
Facebook
Flipkart
Givex
Google Analytics
HubSoft
Klarna
Luca
Mailchimp
MetricsCart
Ometria
Orange Logic OrangeDAM
Puntt AI
Shark Finesse
Titan CMS
Zoho Directory
imagine.io

Integrations

Walmart
Amazon
Bynder
ClickPost
Facebook
Flipkart
Givex
Google Analytics
HubSoft
Klarna
Luca
Mailchimp
MetricsCart
Ometria
Orange Logic OrangeDAM
Puntt AI
Shark Finesse
Titan CMS
Zoho Directory
imagine.io
Claim BetterCommerce and update features and information
Claim BetterCommerce and update features and information
Claim Salsify and update features and information
Claim Salsify and update features and information