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About

BetterCommerce is a revolutionary commerce stack that redefines mid-market commerce with its advanced and flexible APIs. With a suite of composable modules, including Product Information Management (PIM), eCommerce, Content Management System (CMS), Order Management System (OMS), Analytics, and Customer Engagement (Engage), BetterCommerce provides end-to-end ecommerce solutions that empower hyper-scaling brands to thrive in a highly competitive market. Our API-first approach allows seamless integration with your current tech stack, eliminating the need for complex third-party integrations. Whether you choose to implement individual modules or leverage the entire stack, BetterCommerce adapts to your unique business needs.

About

Luigi's Box is a search and discovery solution designed specifically for e-commerce websites to improve the customer experience and achieve desired revenue. Search Recommender Product Listing Shopping Assistant Conversational Agent Analytics Through years of operation, Luigi's Box earned several awards. Our advanced features helped companies such as Under Armour, Nespresso and Notino to successfully increase search usage and conversions. Luigi's Box is easy to use and has a user-friendly interface, making it suitable for businesses of all sizes and kinds. We understand that e-commerce businesses have unique needs, and a good product discovery solution should offer a range of advanced features to allow them to tailor the search experience to their specific needs. Luigi's Box offers a quick and easy integration that doesn’t require deep technical knowledge. We offer various types of implementation to choose from.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-Market Retailers & above

Audience

eCommerce companies searching for a personalized site search and product discovery tool to engage customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

£1000/month
Multiple options - Based on Modules, GMV Tier, Order Volume
Free Version Not Supported
Free Trial Supported

Pricing

See our Pricing
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • (1) It has a full suite of commerce products, (2) customer support is excellent, (3) the performance & scalability of the core platform is great.
  • - Commerce Layer - Headless CMS - OMS The overall DX (Developer Experience) is amazing and the support is exceptional.

Cons

  • (1) The product being vast at times we've faced some regression issues, (2) some of the Indian use cases are not addressed - but they're building very fast.
  • No Serious Cons so far, analytics cab be improved.

Pros & Cons from Real Users

Pros

  • - Recommendations on what synonyms to add - Tracking / Data to discover trends and overall state - Regular indexing and weighting adjustments possible
  • Luigi's Box has become an essential part of our shopping process. The tool offers great flexibility from an admin’s point of view – I can easily edit results, fix search errors, and still ensure the customer receives high-quality and relevant results. Their analytics are also a big advantage, helping not just me as an administrator, but also other departments to better understand customer behavior and optimize our content accordingly.
  • Helps to achieve bigger engagement with our clients. Helps them to navigate faster without frustration and saving time on both sides.
  • The tool is easy to implement and personalize. Clear charts on the dashboard make it easy to interpret analytical data. Reports of searches with no results, no clicks and low conversions help in working with the content of the page. Convenient redirection and synonym settings and personalization of the suggester create huge marketing opportunities.
  • The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

Cons

  • - Weighting adjustments can only be done by support and not myself
  • The analytics part, while very useful, has one limitation – the data is only stored for three months. For long-term optimization and deeper insights, it would be incredibly helpful to access and compare search data year over year.
  • In several languages, it's sometimes tricky with wording or recommended typo replacement
  • Honestly, I haven't noticed any major issues, maybe the only thing is that reports could load a little faster and the icons in the panel look a bit old-school.
  • Nothing. Very good experience with everything. I recommend.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BetterCommerce
Founded: 2015
United Kingdom
www.bettercommerce.io

Company Information

Luigi's Box
Founded: 2016
Slovakia, Europe
www.luigisbox.com

Alternatives

Alternatives

Optimizely One

Optimizely One

Optimizely

Categories

Categories

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Supported
Dynamic Pricing Supported
Offers & Discounts Notifications Supported
Personalized Site Navigation Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Supported

Headless eCommerce Features

API Supported
Content Management Supported
Conversion Tracking Supported
Customer Touchpoints Supported
Integrated Development Environment (IDE) Supported
Inventory Optimization Supported
Web/Mobile App Development Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Not Supported

eCommerce Marketing Features

AB Testing Supported
Abandoned Cart Email Supported
Analytics / ROI Tracking Supported
Customer Data Profiles Supported
Dynamic Content Supported
Email Marketing Supported
Email Personalization Supported
Facebook Ads Supported
Google Ads Not Supported
Product Recommendations Not Supported
Push Notifications Not Supported
Retargeting Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Signup Forms & Popups Not Supported
SMS Marketing Not Supported
Social Marketing Not Supported
Triggered Emails Not Supported
Website Visitor Tracking Not Supported

eCommerce Personalization Features

A/B Testing Supported
Abandoned Cart Email Not Supported
Dynamic Pricing Not Supported
Offers & Discounts Notifications Not Supported
Personalized Site Navigation Not Supported
Product Recommendations Supported
Reporting / Analytics Supported
Social Insights Not Supported

Enterprise Search Features

AI / Machine Learning Supported
eDiscovery Not Supported
Faceted Search / Filtering Supported
Full Text Search Supported
Fuzzy Search Supported
Indexing Supported
Text Analytics Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Supported
Form Analytics Not Supported
Goal Tracking Not Supported
Keyword Tracking Supported
Multiple Site Management Not Supported
Pageview Tracking Not Supported
Referral Source Tracking Not Supported
Site Search Tracking Supported
Time on Site Tracking Not Supported
User Interaction Tracking Not Supported

Integrations

Amazon Supported
ClickPost Supported
DataFeedWatch Not Supported
Drupal Commerce Not Supported
Experian Email Verification Supported
Feefo Supported
Increff Omni WMS Supported
Magento Not Supported
Mergado Not Supported
Ometria Supported
Qubit Supported
Shopify Not Supported
Shoptet Not Supported
UPgates Not Supported
Unicommerce Supported
Walmart Supported
Wix Not Supported
Worldpay Supported
Xero Supported
Xperience by Kentico Not Supported

Integrations

Amazon Not Supported
ClickPost Not Supported
DataFeedWatch Supported
Drupal Commerce Supported
Experian Email Verification Not Supported
Feefo Not Supported
Increff Omni WMS Not Supported
Magento Supported
Mergado Supported
Ometria Not Supported
Qubit Not Supported
Shopify Supported
Shoptet Supported
UPgates Supported
Unicommerce Not Supported
Walmart Not Supported
Wix Supported
Worldpay Not Supported
Xero Not Supported
Xperience by Kentico Supported
Claim BetterCommerce and update features and information
Claim BetterCommerce and update features and information
Claim Luigi's Box and update features and information
Claim Luigi's Box and update features and information