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About

BetterCommerce is a revolutionary commerce stack that redefines mid-market commerce with its advanced and flexible APIs. With a suite of composable modules, including Product Information Management (PIM), eCommerce, Content Management System (CMS), Order Management System (OMS), Analytics, and Customer Engagement (Engage), BetterCommerce provides end-to-end ecommerce solutions that empower hyper-scaling brands to thrive in a highly competitive market. Our API-first approach allows seamless integration with your current tech stack, eliminating the need for complex third-party integrations. Whether you choose to implement individual modules or leverage the entire stack, BetterCommerce adapts to your unique business needs.

About

Luigi's Box is a search and discovery solution designed specifically for e-commerce websites to improve the customer experience and achieve desired revenue. Search Recommender Product Listing Shopping Assistant Conversational Agent Analytics Through years of operation, Luigi's Box earned several awards. Our advanced features helped companies such as Under Armour, Nespresso and Notino to successfully increase search usage and conversions. Luigi's Box is easy to use and has a user-friendly interface, making it suitable for businesses of all sizes and kinds. We understand that e-commerce businesses have unique needs, and a good product discovery solution should offer a range of advanced features to allow them to tailor the search experience to their specific needs. Luigi's Box offers a quick and easy integration that doesn’t require deep technical knowledge. We offer various types of implementation to choose from.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-Market Retailers & above

Audience

eCommerce companies searching for a personalized site search and product discovery tool to engage customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

£1000/month
Multiple options - Based on Modules, GMV Tier, Order Volume
Free Version
Free Trial

Pricing

See our Pricing
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • (1) It has a full suite of commerce products, (2) customer support is excellent, (3) the performance & scalability of the core platform is great.
  • - Commerce Layer - Headless CMS - OMS The overall DX (Developer Experience) is amazing and the support is exceptional.

Cons

  • (1) The product being vast at times we've faced some regression issues, (2) some of the Indian use cases are not addressed - but they're building very fast.
  • No Serious Cons so far, analytics cab be improved.

Pros & Cons from Real Users

Pros

  • - Recommendations on what synonyms to add - Tracking / Data to discover trends and overall state - Regular indexing and weighting adjustments possible
  • Luigi's Box has become an essential part of our shopping process. The tool offers great flexibility from an admin’s point of view – I can easily edit results, fix search errors, and still ensure the customer receives high-quality and relevant results. Their analytics are also a big advantage, helping not just me as an administrator, but also other departments to better understand customer behavior and optimize our content accordingly.
  • Helps to achieve bigger engagement with our clients. Helps them to navigate faster without frustration and saving time on both sides.
  • The tool is easy to implement and personalize. Clear charts on the dashboard make it easy to interpret analytical data. Reports of searches with no results, no clicks and low conversions help in working with the content of the page. Convenient redirection and synonym settings and personalization of the suggester create huge marketing opportunities.
  • The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

Cons

  • - Weighting adjustments can only be done by support and not myself
  • The analytics part, while very useful, has one limitation – the data is only stored for three months. For long-term optimization and deeper insights, it would be incredibly helpful to access and compare search data year over year.
  • In several languages, it's sometimes tricky with wording or recommended typo replacement
  • Honestly, I haven't noticed any major issues, maybe the only thing is that reports could load a little faster and the icons in the panel look a bit old-school.
  • Nothing. Very good experience with everything. I recommend.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BetterCommerce
Founded: 2015
United Kingdom
www.bettercommerce.io

Company Information

Luigi's Box
Founded: 2016
Slovakia, Europe
www.luigisbox.com

Alternatives

Alternatives

Optimizely One

Optimizely One

Optimizely

Categories

Categories

eCommerce Personalization Features

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Headless eCommerce Features

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce Features

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

PIM Features

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eCommerce Marketing Features

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
Search Marketing
Segmentation
Signup Forms & Popups
SMS Marketing
Social Marketing
Triggered Emails
Website Visitor Tracking

eCommerce Personalization Features

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Web Analytics Features

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking

Integrations

BigCommerce
ClickPost
Experian Email Verification
Facebook
Feefo
Givex
Joomla!
Klarna
Klaviyo
Magento
Mergado
Microsoft Power BI
Ometria
Qubit
Shopio
Trustpilot
Unicommerce
Xero
Xperience by Kentico
commercetools

Integrations

BigCommerce
ClickPost
Experian Email Verification
Facebook
Feefo
Givex
Joomla!
Klarna
Klaviyo
Magento
Mergado
Microsoft Power BI
Ometria
Qubit
Shopio
Trustpilot
Unicommerce
Xero
Xperience by Kentico
commercetools
Claim BetterCommerce and update features and information
Claim BetterCommerce and update features and information
Claim Luigi's Box and update features and information
Claim Luigi's Box and update features and information