Opsgenie

Opsgenie

Atlassian
+
+

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About

Better Stack is an eBPF-based, AI SRE observability tool that helps you ship better software, faster. Schedule on-call rotations, receive actionable alerts, and resolve incidents with ease. Better Stack brings together incident management, uptime monitoring, status pages, log management, and infrastructure monitoring – all in one place. Built for speed and scale, it combines multiple monitoring and alerting workflows into a single, powerful interface that boosts visibility and slashes response times. Key features include an OpenTelemetry-native Kubernetes collector powered by eBPF, real-time alerting, and collaborative dashboards. Under the hood, Better Stack runs on ClickHouse, enabling lightning-fast queries and scalable ingestion across high-cardinality datasets. You can visualize your entire stack, turn all your logs into structured data, and query everything with SQL – as if it were a single database. Seamlessly integrates into your workflow with 100+ integrations.

About

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Engineering teams of all sizes – from startups to Fortune 500 companies.

Audience

DevOps teams searching for a powerful Application Performance Management solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Try Better Stack today risk‑free with our 60‑day money-back guarantee.
Free Version Supported
Free Trial Supported

Pricing

$9 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.8 / 5
features 5.0 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Able to monitor my clients websites by keyword, hosting and different ways. Able to create status reports. Receive sms and phone call is a site goes down. Great UI.
  • Uptime is a reliable and complex solution for us. Great plus are the advanced escalation policies and heartbeats, checking if our background jobs get done.
  • Simple setup. Highly reliable (didn't miss a thing so far). Friendly UI, intuitive workflow. Heartbeats for CRON jobs are a great touch. Highly customizable call scheduling. Loads of integrations. Helpful and friendly support.
  • Easy to setup and use. Intuitive design and UX. Free tier is really good for being free. Checks every 3 minutes. Monitors for prescheduled tasks. Very reliable.
  • Fast and reliable incident reporting. Error screenshots and logs. Ping checks every 30 seconds. Heartbeats checking cronjobs. Customizable status pages on custom subdomains.

Cons

  • Sometimes I get notifications saying a site is down but it's not. It's a bit confusing to set up. I don't know what's happening when it gives me error code for some reason but website has not gone down.
  • I didn't really notice any big issues with the service's functionality. We'd appreciate Dark Mode, Telegram integration and some of the advanced features could be available on their lower-tier plans.
  • Status pages lack a few features, but it seems some related updates are coming soon.
  • I'm a student and payed plans are out of my reach, but no big problem with free tier.
  • I'd welcome some of the advanced features in the freelancer plan. Otherwise, not much to complain about.

Pros & Cons from Real Users

Pros

  • I found this very useful when people are trying to message me or call me. This is great when I am busy doing other things but I am still kept up-to-date and notified.
  • -It is versatile and has a lot of features, and can be used in many ways. It can be used as a primary resource for alerting across DevOps. -You can keep track of outages, bugs, and incidents to keep the teams in the loop for better productivity. -It can handle multiple team integration and allows for the merging of tasks.
  • 1. Ensures critical issues are resolved before they affect the company. 2. Alerts are centralized in one easy to read location. 3. Low price.
  • -It is packed with features like the ability to rotate quickly, disable, enable makes the coordination on call very simple. -It provides great details of log and incoming call reports. -It has a great Graphical User Interface and is very simple to use. -The whois on-call feature and integration with other apps like Slack comes very handily.
  • Once you have the alert rules in place, you can sleep well at night knowing that you'll get an alarm if anything is wrong. That's a big deal for worry worts like me.

Cons

  • I did not find anything bad about it, I really enjoyed this!
  • -The major con or limitation I found in Opsgenie is that it cant be integrated with your smartphone. If they add this feature, the workflow will become better.
  • I cannot think of any cons with this one, but if I had to list something, they could be a little more creative with their logo to make it stand out a little more.
  • -The mobile app is not as good as the website in terms of GUI. -The command given to the admin is very less.
  • It was a little techy for my skill set, but they give me all the help I needed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Better Stack
Founded: 2021
United States
betterstack.com

Company Information

Atlassian
Founded: 2002
Australia
www.opsgenie.com

Alternatives

Overmonitor

Overmonitor

Unistellar Industries, LLC

Alternatives

Site24x7

Site24x7

ManageEngine
Site24x7

Site24x7

ManageEngine

Categories

Categories

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Supported
Diagnostic Tools Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Supported

Website Monitoring Features

Availability Testing Supported
Event Logs Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Supported
Performance Metrics Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Not Supported
Capacity Planning Not Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Not Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

System Monitoring Features

Alerts / Notifications Supported
Antivirus Management Not Supported
Data Backup / Recovery Supported
Device Monitoring Supported
Inventory Management Not Supported
Patch Management Supported
Policy-based Automation Supported
Remote Monitoring Supported
Reporting / Analytics Supported
Risk Analysis Not Supported
Server Monitoring Supported
Service Configuration Management Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Not Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Not Supported
Safety Management Not Supported
Task Management Not Supported
Ticket Management Not Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Not Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Not Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Website Monitoring Features

Availability Testing Not Supported
Event Logs Not Supported
Event-Based Notifications Supported
FTP Monitoring Supported
Mail Server Monitoring Supported
Maintenance Scheduling Not Supported
Performance Metrics Not Supported
Real Time Monitoring Supported
Transaction Monitoring Supported
Uptime Reporting Supported

Application Performance Monitoring (APM) Features

Baseline Manager Not Supported
Diagnostic Tools Not Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Not Supported

Business Continuity Features

Backup Log Not Supported
Backup Scheduling Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

ITSM Features

Asset Tracking Supported
Availability Management Not Supported
Change Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Dashboard Not Supported
Incident Management Supported
Problem Management Not Supported
Project Management Supported
Release & Deployment Management Supported
Self Service Portal Not Supported

Log Management Features

Archiving Not Supported
Audit Trails Supported
Compliance Reporting Not Supported
Consolidation Not Supported
Data Visualization Not Supported
Event Logs Supported
Network Logs Not Supported
Remediation Supported
Syslogs Not Supported
Thresholds Not Supported
Web Logs Not Supported

Integrations

IsDown Supported
Jira Supported
Microsoft Azure Supported
New Relic Supported
Slack Supported
Stackreaction Supported
Workers by Delos Supported
Zapier Supported
Zendesk Supported
Android Supported
Circonus IRONdb Not Supported
ClusterControl Not Supported
ConnectWise PSA Not Supported
Generator Labs Not Supported
Google Calendar Supported
Google Cloud Platform Supported
Luciq Not Supported
Statuspage Not Supported
Zoho One Not Supported
Zulip Not Supported

Integrations

IsDown Supported
Jira Supported
Microsoft Azure Supported
New Relic Supported
Slack Supported
Stackreaction Supported
Workers by Delos Supported
Zapier Supported
Zendesk Supported
Android Not Supported
Circonus IRONdb Supported
ClusterControl Supported
ConnectWise PSA Supported
Generator Labs Supported
Google Calendar Not Supported
Google Cloud Platform Not Supported
Luciq Supported
Statuspage Supported
Zoho One Supported
Zulip Supported
Claim Better Stack and update features and information
Claim Better Stack and update features and information
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