BestDoc vs. Clearstep Comparison


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About Be it SMS, Whatsapp, QR Code, or tab-based interactions – we have it all. Our solutions provide unmatched flexibility to patients and staff to connect – anytime, anywhere. We understand your patients. This is why we provide physical and digital patient engagement solutions that can be customized for dozens of regional and international languages. Configure BestDoc just the way you want: Whether you are looking for a stand-alone non-integrated solution vs integrated to HIS, or you require a solution only for a few departments vs all departments. Hospitals of all sizes trust BestDoc to elevate their patient experience and set new benchmarks in patient care. Our patient-centric solutions are implemented all over India and also in the UAE.	About Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Hospitals looking for an intelligent Patient Relationship Management platform that provides reminders to the patients on the upcoming appointments	Audience Healthcare centers looking for a clinical AI chat solution to enhance patient experience and care management
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Free Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information BestDoc Founded: 2016 India www.bestdocapp.com	Company Information Clearstep Founded: 2018 United States www.clearstep.health/
Alternatives sterloCare	Alternatives Bridge BridgeInteract
Artera	WellWink
Solutionreach	HealthViewX
NexHealth	DoctorConnect Adtel International
Kyruus Connect Kyruus Health View All	Solv Solv Health View All
Categories Patient Engagement Supported Patient Experience Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported	Categories Chatbot Supported Patient Case Management Supported Patient Engagement Supported Patient Experience Supported Patient Management Supported Patient Scheduling Supported Remote Patient Monitoring Supported
	Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Not Supported Messaging Not Supported Mobile Access Not Supported Patient Education Not Supported Patient Portal Not Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Not Supported Patient Scheduling Features Analytics/Reporting Not Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Not Supported Notifications/Alerts Not Supported Online Scheduling Not Supported Patient Communications Not Supported Patient Intake Supported Patient Portal Not Supported Patient Records Management Not Supported Payment Processing Not Supported Reminders Not Supported SMS Messaging Not Supported Show More Features Patient Case Management Features Activity Tracking Not Supported Assessment Notes Not Supported Billing & Invoicing Not Supported Calendar Management Not Supported Candidate Identification Not Supported Case List Management Not Supported Eligibility Verification Not Supported HIPAA Compliant Supported Medical History Records Not Supported Patient Records Not Supported Referral Management Not Supported Treatment Planning Not Supported Remote Patient Monitoring Features Dashboard Not Supported Data Import/Export Not Supported HIPAA Compliant Not Supported Mobile Payments Not Supported Monitoring Device Integration Not Supported Patient Engagement Supported Patient Portal Not Supported Patient Records Management Not Supported Patient Surveys Not Supported Reminders Not Supported Virtual Visits Not Supported
Integrations Augnito Supported Ezetap Supported Insta Supported Manorama Supported Miracle HIS Supported Pine Labs Supported Razorpay Supported WhatsApp Supported View All 8 Integrations	Integrations Augnito Not Supported Ezetap Not Supported Insta Not Supported Manorama Not Supported Miracle HIS Not Supported Pine Labs Not Supported Razorpay Not Supported WhatsApp Not Supported
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