Berkeley Publisher

Berkeley Publisher

Berkeley Bridge
ScreenSteps

ScreenSteps

Blue Mango Learning Systems
+
+

Related Products

  • Axero
    219 Ratings
    Visit Website
  • Universal Knowledge
    16 Ratings
    Visit Website
  • Acadia
    3 Ratings
    Visit Website
  • RaimaDB
    12 Ratings
    Visit Website
  • ArboStar
    565 Ratings
    Visit Website
  • InfoBox
    47 Ratings
    Visit Website
  • StackAI
    55 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • IONOS Cloud GPU Servers
    45,340 Ratings
    Visit Website
  • Connecteam
    10,756 Ratings
    Visit Website

About

The Berkeley Publisher is the user-friendliest software suite for the development and maintenance of knowledge-intensive applications. Our decision-tree software enables content experts to share their knowledge with their target audience quickly and easily. The Berkeley Publisher is very simple to use but at the same time, it is powerful enough for the most knowledge-intensive applications. The Berkeley Publisher allows you to make decision trees without prior programming knowledge. The decision trees are built graphically and thanks to the familiar Microsoft Office interface, you are quickly accustomed to the software. In addition, the graphical representation ensures that you keep an overview at all times and that you do not get lost in endless codes. The Berkeley Publisher facilitates centralized management of all required knowledge and information. Questions and conditions can be added effortlessly and any changes are implemented easily.

About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Knowledge management platform for businesses

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$57.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Berkeley Bridge
Founded: 2005
Netherlands
www.berkeleybridge.com

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Alternatives

Alternatives

Shelf

Shelf

Shelf.io
Panviva

Panviva

Upland Software
Caffe

Caffe

BAIR
XperiDesk

XperiDesk

camLine

Categories

Corporate Wiki Supported

Categories

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Not Supported
Knowledge Base Management Supported
Self Service Portal Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Not Supported
Decision Tree Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Integrations

Ava Protocol Supported
Desktop.com Not Supported
Indent Not Supported
Outdoo AI Not Supported
Rippling Not Supported
Teamstack Not Supported
Zendesk Not Supported

Integrations

Ava Protocol Not Supported
Desktop.com Supported
Indent Supported
Outdoo AI Supported
Rippling Supported
Teamstack Supported
Zendesk Supported
Claim Berkeley Publisher and update features and information
Claim Berkeley Publisher and update features and information
Claim ScreenSteps and update features and information
Claim ScreenSteps and update features and information