+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Jotform
    8,651 Ratings
    Visit Website
  • SurveyLegend
    1,884 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • CompUp
    66 Ratings
    Visit Website
  • ActiveCampaign
    17,291 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website
  • Square POS
    765,336 Ratings
    Visit Website

About

Benchmark Intelligence is an SMS customer feedback and survey platform for brick & mortar businesses. Our system collects feedback from automated intelligent text based surveys. We also provide two-way SMS communication functionality so that you can reach out to dissatisfied customers and alleviate their experience.

About

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Credit unions, banks, restaurants, gym, hotel

Audience

Companies searching for an all-in-one GDPR-compliant solution to manage customer and employee feedback

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$50 to 100 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Its custom survey URL and mobile surveys are the main features which I like the most. It covers almost all topics for all age groups.
  • Its custom survey URL and mobile surveys are the main features which I like the most. Its library has good collections too.

Cons

  • There is not a free version of Netigate and that is not heartening.
  • There is not a free version of Netigate and that is not heartening to hear.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Benchmark Intelligence
Founded: 2021
United States
usebenchmark.com

Company Information

Netigate
Founded: 2005
Sweden
www.netigate.net

Alternatives

Delighted

Delighted

Qualtrics

Alternatives

Zest

Zest

Zestmeup
SurveyOL

SurveyOL

SurveyOL.com
SurveyOL

SurveyOL

SurveyOL.com
Delighted

Delighted

Qualtrics

Categories

Customer Feedback Supported
SMS Survey Supported

Categories

Customer Feedback Supported
Employee Feedback Supported
Employee Survey Supported
NPS Supported
Survey Supported
Text Analytics Supported
User Research Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Startdeliver Not Supported

Integrations

Startdeliver Supported
Claim Benchmark Intelligence and update features and information
Claim Benchmark Intelligence and update features and information
Claim Netigate and update features and information
Claim Netigate and update features and information