Benchmark Email

Benchmark Email

Benchmark
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About

We know time is your most precious resource. You shouldn't have to waste it fussing with complicated email platforms. Benchmark Email makes the tools you need simple, so you can get back to building relationships, accelerating your business and raising the bar. More efficiently leverage your most valuable marketing assets: your growing audience. Try out Benchmark for free to discover how simple effective email marketing can be. Benchmark has a suite of tools designed to keep up with your drive, including contact management. Take full advantage of Benchmark’s capabilities by upgrading to Pro and see just how much using the right tools can impact your company’s growth. Emails are mobile responsive, easily branded, and ready to delight subscribers in the inbox. Build your subscriber list with forms, pop-ups and landing pages. Easily add contacts to Benchmark Email from your favorite platforms. Connect with more subscribers every month to grow sales.

About

Easy-to-use, email marketing and automation for fast growing businesses. Send group email campaigns, automated messages and targeted newsletters with ease. Manage mass email newsletter and bulk email campaigns right from your computer. Create any number of email marketing lists and contacts. Import recipients from practically any data source and easily manage new email subscriptions, bounces and unsubscribe requests. Don’t rely on others to safeguard your important customer data. All of your email lists and message data are stored safely and securely on your own computer for complete peace of mind. Find out who is opening your newsletter and clicking on the links in your bulk email. Compare email campaigns to improve your results over time. Export reports or create logins for important clients. Link GroupMail to popular list management products like ACT!, MS Access, Excel, Outlook, SQL Server, Oracle, Clipper/Dbase, FileMaker, GoldMine, MySQL and others.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a powerful email marketing platform

Audience

Companies that need a bulk email solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9.95 per month
Free Version Supported
Free Trial Supported

Pricing

$149.95 one-time payment
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 2.0 / 5

Pros & Cons from Real Users

Pros

  • Benchmark Email is the smartest way to do email marketing. I like that it is easy to use and it contains beautiful templates to create stunning emails for our clients. It lets me customize every aspect of the email for it to look the way we want it to and it has smart technology to always make sure that our emails will have a high open rate and keep our clients interested in the content we put out. This software has multiple tools that enhance our marketing workflow and it automates our process with features that can be configured to immediately communicate with our clients once they sign up to our newsletter. This keeps our customers engaged and it ensures that our next newsletters will actually be delivered to the email address provided. Benchmark offers a complete automated marketing cycle that helps improve our relationship with customers as we can better control the content that we create and the timeline this content is sent, increasing our leads and upgrading our customer experience. I also like the vast variety of color palettes that it offers for our emails and how we can customize our own palette to make it look more special, and its technology, along with the built-in photo editor, allows us to study our campaigns and know which mock-ups will gain more attention according to their testing that most of the time tends to be very accurate and it adjusts to our past projects and past data to help us improve our marketing strategies in the future. Besides, Benchmark has many good tools for our small business and it has a high contact limit that adjusted to our needs when we first signed up, providing a great and affordable plan that offers most important features that lets me study and analyze our customers’ behavior in regards to our campaigns and how they interact with them. I like that I can customize our reports between live engagement, hourly open rates, device variability, and click rates, as it helps me understand more the type of public that we have and how different they are from each other, and what we can do for every type of customer to keep and improve their engagement rates, and to effectively turn a lead into an actual customer of our products.

Cons

  • Benchmark Email currently doesn’t offer the email whitelabeling option for the plan that we use, which means that sometimes our emails get sent to spam folders because it cannot be fully verified that the newsletters/campaigns belong to our business, or sometimes they end up in the promotions folder for Gmail, which is also an issue as we end up with lower open rates when this happens. This sometimes causes issues for us as we don’t know which emails or which campaigns will end up not being successful, which is my main issue with this software as it doesn’t provide a stable service and deliverability that we can fully rely on for our email marketing projects. Additionally, we have had issues regarding the looks of our emails in the mobile version, even though we have edited our content to make it fit for mobile, it will sometimes happen that it won’t save and it causes issues on the final result; we have brought up this issue with the customer support and I truly hope that they are working to fix this and improve their formatting issues on any device. Also, the lack of a mobile app that helps me send our newsletters more efficiently is a big concern for me and I hope that it will become available soon.

Pros & Cons from Real Users

Pros

  • Love the program itself. Have gone from Free, to Personal, to Business. Live in a very large retirement community of over 2000 residents and represent over 10 clubs and groups that I provide a service for.

Cons

  • I'm in trouble with the software. Have customers yelling at me and support simply does not answer in any way. I guess I'm going to have to stop using them and find an alternative and we all know how much fun that can be.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Benchmark
Founded: 2004
United States
www.benchmarkemail.com

Company Information

GroupMail
Ireland
group-mail.com

Alternatives

Mailchimp

Mailchimp

Intuit Mailchimp

Alternatives

SendBlaster

SendBlaster

eDisplay
Maxmail

Maxmail

CyberCom
Mail Marketer

Mail Marketer

Synamatic Systems
Mass Mailing News

Mass Mailing News

Management-Ware Solutions

Categories

Email APIs Supported
Email Marketing Supported
Email Newsletter Supported

Categories

Bulk Email Supported
Email Marketing Supported
Email Newsletter Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Not Supported
Image Library Not Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Supported

Integrations

Evolok Supported
Gleam Supported
Gmail Supported
Insightly Supported
Integrately Supported
Integry Supported
KonnectzIT Supported
Loja Integrada Supported
PayPal Supported
Personizely Supported
Pipedrive Supported
QuickEmailVerification Supported
Retention.com Supported
Salesforce Supported
Shopify Supported
Stripe Supported
Wufoo Supported
Zendesk Supported
turboSMTP Not Supported
vcita Supported

Integrations

Evolok Not Supported
Gleam Not Supported
Gmail Not Supported
Insightly Not Supported
Integrately Not Supported
Integry Not Supported
KonnectzIT Not Supported
Loja Integrada Not Supported
PayPal Not Supported
Personizely Not Supported
Pipedrive Not Supported
QuickEmailVerification Not Supported
Retention.com Not Supported
Salesforce Not Supported
Shopify Not Supported
Stripe Not Supported
Wufoo Not Supported
Zendesk Not Supported
turboSMTP Supported
vcita Not Supported
Claim Benchmark Email and update features and information
Claim Benchmark Email and update features and information
Claim GroupMail and update features and information
Claim GroupMail and update features and information