BellDesk AI72Knots.AI LLC
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KorimaaAkash Gupta
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Related Products
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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About
Korimaa is a WhatsApp-based guest-assistance service for hotels. It answers common questions using hotel-approved information, accepts guest service and menu-order requests, gathers guest feedback, and routes requests or complaints to the appropriate hotel team. Guests can ask for a person when needed and use their existing WhatsApp app without installing a separate guest app. Hotel staff remain responsible for reviewing, confirming, and fulfilling requests. The service is configured around each property's details and workflows, with direct integrations for IDS Next and Opera PMS.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Audience
Hotel owners, managers, and guest-service teams.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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PricingPricing depends on property size and selected features and is provided during a demo call. There are no long-term lock-ins.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Company InformationAkash Gupta
www.korimaa.com
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Categories |
Categories |
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Integrations
IDS Next
Not Supported
WhatsApp
Not Supported
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