BellDesk AI72Knots.AI LLC
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Related Products
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About
BellDesk AI is a cloud-based hotel bell-desk and guest-service platform for managing luggage and service requests. Guests can contact Sophie, an AI concierge, by voice, text or the guest app; Sophie supports voice in more than 20 languages and in-app requests in five languages. Requests are routed to hotel staff for fulfillment. Staff use a mobile interface to clock in, review and accept jobs, record luggage intake and storage, and communicate with dispatch. Managers can monitor live activity, service-level indicators, department performance, guest metrics and staff leaderboards, and query operational information in plain language. BellDesk AI connects with Oracle OPERA Cloud to retrieve guest names, room numbers and stay dates. The platform also provides SMS notifications and property-specific onboarding for hotels and resorts.
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About
Powerful room service in your guest's phones. Features booking and rental system, upselling, and inventory management - all connected to analytics. Connect conveniently with guests using GuestBell's chat system, available in and out of the hotel. Upgrade your paper brochures to GuestBell's digital homepage. Share updates and special promotions instantly, without the limitations of paper. GuestBell offers individual order reviews, helping you identify and resolve issues before they become negative OTA reviews. Put a beautiful flyer in the rooms, common areas or at the front desk. Guests just scan the QR code and start ordering right away. Sent automatically when guest is added to the system. Remember that we can also get user contact from your PMS via integration.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels, resorts and casino hotels with a bell desk, concierge or luggage operation, including bell captains, front office managers, directors of rooms and hotel general managers.
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Audience
Hotel businesses wanting a platform that provides online heck in and room service
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$200/month
Plans have a $200 monthly minimum, with a $100 platform fee plus $2 per room per month. SMS usage and dedicated phone numbers incur additional charges. A 15-day free trial is available. There are no setup fees or contracts, and customers can cancel anytime.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company Information72Knots.AI LLC
Founded: 2026
United States
belldeskai.com
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Company InformationGuestBell
Founded: 2020
Spain
guestbell.com
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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