BehafBehaf Pvt Ltd
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About
Behaf is a WhatsApp-first commerce platform for Indian direct-to-consumer brands. Sellers upload products, prices and variants, then share a storefront link through channels such as Instagram so shoppers can browse, ask questions and place orders in WhatsApp. Its AI sales agent answers product and delivery questions, recommends items and bundles, and can send payment links. Behaf supports prepaid and cash-on-delivery orders, including COD confirmation before dispatch, and connects order handling with PayU payments and Shiprocket pickup, shipping and tracking. A seller dashboard organizes customer and order information and lets sellers review conversations or handle issues escalated by the agent. The service is aimed at Indian brands selling physical goods such as fashion, jewellery, beauty, wellness, food and home products, particularly those turning social-media interest and messaging conversations into sales.
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About
Emporiqa is AI chat that sells before the purchase and serves after it. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name.
Emporiqa finds the right bag in your own catalog from words or a photo, compares two and says which fits, and adds it to the cart in the chat. Checkout stays on your store. It answers delivery and return questions from your pages and shows order status.
When a shopper needs a person, your team takes over the chat, with the full history. A conversation is billed once, at the shopper's first message.
Plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius, Shopware 6. EU company. First ~100 conversations free ($25 credit), then $0.25 each. No card to start.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Founder-led Indian D2C brands that sell through Instagram DMs and WhatsApp
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Audience
E-commerce store owners, online retailers, e-commerce agencies, web developers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Pricing
5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationBehaf Pvt Ltd
Founded: 2024
India
www.behaf.co
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Company InformationEmporiqa
Founded: 2025
Bulgaria
emporiqa.com
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Categories |
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Integrations
Drupal Commerce
Not Supported
Magento
Not Supported
PayU
Supported
PrestaShop
Not Supported
Shiprocket
Supported
Shopware
Not Supported
Sylius
Not Supported
WhatsApp
Supported
WooCommerce
Not Supported
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Integrations
Drupal Commerce
Supported
Magento
Supported
PayU
Not Supported
PrestaShop
Supported
Shiprocket
Not Supported
Shopware
Supported
Sylius
Supported
WhatsApp
Not Supported
WooCommerce
Supported
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