Behaf

Behaf

Behaf Pvt Ltd
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About

Behaf is a WhatsApp-first commerce platform for Indian direct-to-consumer brands. Sellers upload products, prices and variants, then share a storefront link through channels such as Instagram so shoppers can browse, ask questions and place orders in WhatsApp. Its AI sales agent answers product and delivery questions, recommends items and bundles, and can send payment links. Behaf supports prepaid and cash-on-delivery orders, including COD confirmation before dispatch, and connects order handling with PayU payments and Shiprocket pickup, shipping and tracking. A seller dashboard organizes customer and order information and lets sellers review conversations or handle issues escalated by the agent. The service is aimed at Indian brands selling physical goods such as fashion, jewellery, beauty, wellness, food and home products, particularly those turning social-media interest and messaging conversations into sales.

About

Emporiqa is AI chat that sells before the purchase and serves after it. A shopper types "laptop bag, fits 15 inch, waterproof, under 60" and your search returns everything with "laptop" in the name. Emporiqa finds the right bag in your own catalog from words or a photo, compares two and says which fits, and adds it to the cart in the chat. Checkout stays on your store. It answers delivery and return questions from your pages and shows order status. When a shopper needs a person, your team takes over the chat, with the full history. A conversation is billed once, at the shopper's first message. Plugins for WooCommerce, Magento, PrestaShop, Drupal Commerce, Sylius, Shopware 6. EU company. First ~100 conversations free ($25 credit), then $0.25 each. No card to start.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Founder-led Indian D2C brands that sell through Instagram DMs and WhatsApp

Audience

E-commerce store owners, online retailers, e-commerce agencies, web developers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

5% + ₹5 per order
Founding 100 rate: 5% of order value + ₹5 per shipped order, plus 18% GST on the fee. After the first 100 brands, the rate is 10% + ₹5 per shipped order + GST. No setup or monthly fee. Sellers pay shipping charges through their Shiprocket wallet.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month
Pay-as-you-go: $0/month base + $0.25 per conversation. New accounts get $25 of signup credit (~100 conversations) auto-applied at first store creation, no card required at signup. $59/month default cap, customer-adjustable from the billing dashboard. All accounts include unlimited team members and the full analytics dashboard with conversion tracking. No configuration needed.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Behaf Pvt Ltd
Founded: 2024
India
www.behaf.co

Company Information

Emporiqa
Founded: 2025
Bulgaria
emporiqa.com

Alternatives

Ordrio

Ordrio

Ordrio Technologies

Alternatives

Pingsold

Pingsold

Web Vogue Technologies
Ochatbot

Ochatbot

Ometrics
WALoops

WALoops

Varni Infotech
Trackless

Trackless

OpenServis

Categories

Categories

Integrations

Drupal Commerce Not Supported
Magento Not Supported
PayU Supported
PrestaShop Not Supported
Shiprocket Supported
Shopware Not Supported
Sylius Not Supported
WhatsApp Supported
WooCommerce Not Supported

Integrations

Drupal Commerce Supported
Magento Supported
PayU Not Supported
PrestaShop Supported
Shiprocket Not Supported
Shopware Supported
Sylius Supported
WhatsApp Not Supported
WooCommerce Supported
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