Mongoose HarmonyMongoose
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About
With BeeHelp they have the place where their customers can receive answers to their questions 24/7. With BeeHelp they greatly reduce the time spent answering the same questions, faster than ever. With BeeHelp they offer the best guide to citizens on administrative procedures, minimizing the effort invested. Improve the user experience and the satisfaction of your clients, by receiving instant quality attention. Reduces the workload of customer service, which can now focus on expanding and improving information. Increase the number of conversions and sales, because you offer at the moment what visitors are looking for. It allows you to better understand what visitors are looking for on your website because you record what they ask.
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About
Harmony, an intelligent chatbot and solution offering that effortlessly guides website visitors to the right content, captures lead information, and routes conversations to the appropriate staff. Powered by our higher education partnership with Drift. Always on, always helpful. Your website is the face of your institution. Mongoose’s Harmony offering gives it a voice, 24/7. Staff can live chat when available or let the bot answer questions and help visitors find the information they’re looking for. Bonus: you can customize branding to look and sound like your school. Get the right person (or people) involved. Through targeted questions, Mongoose’s Harmony offering can route a visitor to the appropriate department or person. Multiple team members can be assigned to a conversation, and response notifications ensure the visitor's needs are being met. Schedule meetings like magic. When it's time to take the conversation off-line, visitors can book meetings with staff right through the bot
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in an advanced AI-powered chatbot platform
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Audience
Teachers needing a chatbot to live chat with students while also answering questions 24/7
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBeeHelp
beehelp.net
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Company InformationMongoose
Founded: 2014
United States
www.mongooseresearch.com
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Categories |
Categories |
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Conversational AI Features
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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