DaemonLayerSilent Signal Ltd
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Related Products
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About
Monitor your most critical business metrics, measure team activity and use our proven methodology for up-sell and cross-sell across your team
BeeCastle has reviewed +$5bn in sales activity and +10 million business interactions to train our recommendation engines, checklists and AI driven prompts so you can approach account management with confidence
BeeCastle plugs-in to your software and is fully automated - Microsoft Outlook, Teams, Xero, ConnectWise Manage, Datto AutoTask, HaloPSA, and much more.
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About
DaemonLayer sits upstream of your PSA and automates the repetitive Microsoft 365 requests that consume engineer time. Password resets, group changes, mailbox permissions, user updates, licence assignments and out-of-office configuration are handled end-to-end, without a technician touching the ticket.
Inbound support emails are classified automatically, triaged with AI, and routed to your service desk with full context already assembled. Before triage completes, DaemonLayer has pulled M365 user context, checked historical tickets for related cases, scored confidence, and suggested the right technician. Triage completes in under four seconds.
Integrates bidirectionally with ConnectWise and Autotask. PSA embedded panels surface triage summaries, duplicate alerts, and workflow approvals without leaving your ticketing system. A trust-based change authorisation system handles sensitive operations with configurable human-in-the-loop approval gates.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Managed Service Providers (MSPs)
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Audience
MSPs, Internal IT Teams
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$299/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
£220/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationBeeCastle
Founded: 2016
Australia
beecastle.com
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Company InformationSilent Signal Ltd
Founded: 2025
United Kingdom
daemonlayer.com
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Categories |
Categories |
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Integrations
ConnectWise PSA
Supported
Microsoft Teams
Supported
Autotask PSA
Not Supported
Datto RMM
Supported
HaloPSA
Supported
Hudu
Not Supported
Microsoft 365
Not Supported
Microsoft Outlook
Supported
Slack
Not Supported
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Integrations
ConnectWise PSA
Supported
Microsoft Teams
Supported
Autotask PSA
Supported
Datto RMM
Not Supported
HaloPSA
Not Supported
Hudu
Supported
Microsoft 365
Supported
Microsoft Outlook
Not Supported
Slack
Supported
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