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About

A new way of managing SaaS for large organizations to mitigate risk, optimize budgets, and implement unified governance. SaaS apps are omnipresent within organizations and they are skyrocketing out of IT's control. This is a complex landscape of decentralized IT led by business units, an 'underground digitalization' where various IT solutions are implemented for improved efficiency. Decentralized IT represents a systemic change and it has not yet been understood and managed. It creates major risks for companies (GDPR, security, and underperformance, to name a few) that must be addressed and governed. All large organizations will have to face this decentralization to accelerate their digitalization. Beamy continuously detects and monitors all SaaS apps used within your organization. Get the most of your SaaS stack by visualizing what is used, understanding shadow IT risks, and streamlining decision-making.

About

Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises searching for a solution to detect SaaS apps used within the organization and implement unified governance

Audience

Companies with 10-500 employees

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Flexible based on your needs
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Electric continues to improve and has taken a lot of the day-to-day support tickets- employee requests and tech issues and network problems. I can actually focus on my job vs helping someone who is locked out of their email because they forgot their password the third time this month.
  • Electric fulfills all the requirements that are required in real-time support software. The response time is really less. It has very advanced features like real-time support
  • Electric is great and easy to use remote monitoring software to manage and control every business IT systems and assets. I liked it's remote IT security and service management. It's stable and reliable.
  • - I can slack electric and get a response within minutes- they almost always resolve my issue within an hour. - Super easy to set up and use.

Cons

  • They're a growing company so there's sometimes hiccups in service. We had to upgrade to get phone support vs the chat-based.
  • There are no major cons, but I would like to receive updates more frequently.
  • It would be great if it has better alerting system.
  • - Sometimes approvals (from my own team) take a little bit, but not really Electric's fault.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Beamy
France
www.beamy.io

Company Information

Electric
Founded: 2016
United States
www.electric.ai

Alternatives

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Flexera One

Flexera One

Flexera
Fairwinds Insights

Fairwinds Insights

Fairwinds Ops

Categories

Cloud Management Supported
IT Management Supported
SaaS Management Supported

Categories

Cloud Management Supported
Cloud Security Supported
DNS Security Supported
Help Desk Supported
IT Management Supported
IT Security Supported
IT Service Supported
ITSM Supported
Network Management Supported
Onboarding Supported
Remote Support Supported
RMM Supported
SaaS Management Supported
Service Desk Supported

Cloud Management Features

Access Control Not Supported
Billing & Provisioning Not Supported
Capacity Analytics Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Not Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Not Supported
Hardware Inventory Not Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Not Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

SaaS Management Features

License Management Supported
Onboarding Supported
Renewal Management Supported
SaaS Operations Management Supported
Shadow IT Detection Supported
Spend Management Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Supported
Capacity Analytics Supported
Cost Management Supported
Demand Monitoring Supported
Multi-Cloud Management Supported
Performance Analytics Supported
SLA Management Supported
Supply Monitoring Supported
Workflow Approval Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

IT Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Event Tracking Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
IP Protection Supported
Spyware Removal Supported
Two-Factor Authentication Supported
Vulnerability Scanning Supported
Web Threat Management Supported
Web Traffic Reporting Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Mobile Device Management (MDM) Features

Automatic Device Recognition Supported
Data Management Supported
Deployment Management Supported
Inventory Management Supported
Maintenance Utilities Supported
Procurement Management Supported
Remote Update / Installation Supported
Software Management Supported
Synchronization Management Supported
Wireless Network Support Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Not Supported

Integrations

Asana Supported
Dropbox Supported
Mailchimp Supported
Slack Supported
Trello Supported
Akeneo PIM Supported
Brevo Supported
Dataiku Supported
GitHub Supported
Microsoft 365 Not Supported
Mixmax Supported
Netskope Supported
Okta Not Supported
OneTrust Privacy Automation Supported
SAP Ariba Contract Management Supported
Stuart Supported
TanStack Not Supported
USU Hybrid Cloud Management Supported
Zscaler Supported

Integrations

Asana Supported
Dropbox Supported
Mailchimp Supported
Slack Supported
Trello Supported
Akeneo PIM Not Supported
Brevo Not Supported
Dataiku Not Supported
GitHub Not Supported
Microsoft 365 Supported
Mixmax Not Supported
Netskope Not Supported
Okta Supported
OneTrust Privacy Automation Not Supported
SAP Ariba Contract Management Not Supported
Stuart Not Supported
TanStack Supported
USU Hybrid Cloud Management Not Supported
Zscaler Not Supported
Claim Beamy and update features and information
Claim Beamy and update features and information
Claim Electric and update features and information
Claim Electric and update features and information