HayHay.chat
|
||||||
Related Products
|
||||||
About
Experience unparalleled flexibility and control. Build, deploy, and scale your projects with ease using our source-available, all-in-one solution. Experience a secure and flexible platform that puts you in control. Built on open-source, with all of our code publicly available. Audit, modify, and trust the code that powers your infrastructure. Deploying from Docker to Knative with SSL is easier than ever. Get superior service on your own hardware thanks to our hands-off workflow. Accelerate development cycles with intelligent automation. Focus on your core product while our platform handles repetitive tasks and integrations. Our infrastructure automates end-to-end security, deploying fixes and updates without any manual effort on your part. Run on your own hardware for ultimate data privacy. Ensure high availability and performance with proactive monitoring and self-healing systems. Minimize downtime and maximize user satisfaction.
|
About
Hay is a source-available AI customer service platform for e-commerce and SaaS teams where AI resolutions are bundled into a flat monthly fee, not charged per-resolution on top of your helpdesk. Your AI gets better, your bill stays flat.
Built on the Model Context Protocol (MCP), Hay connects AI reasoning to real business system actions: processing refunds via Shopify, creating tickets in Zendesk, updating records in HubSpot, and more. The architecture separates the reasoning layer from action execution, with confidence scoring and two-stage validation on destructive operations.
Playbooks are configured in plain language, not visual flow builders.
Full source code is available for audit under the Hay Community Licence v1.0 (source-available, not OSI-approved open source).
EU-hosted managed service. Self-hosted option available.
Channels: WhatsApp, Instagram, web chat, email. Multilingual.
Bundled pricing from €50/month. 30-day free trial. No credit card required.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Developers seeking a platform to build, deploy, and scale their projects
|
Audience
E-commerce and SaaS companies with repetitive, transactional customer support volumes
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$40 per month
Free Version
Free Trial
|
Pricing
€50/month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationBatteries Included
Founded: 2021
United States
www.batteriesincl.com
|
Company InformationHay.chat
Founded: 2025
Portugal
hay.chat
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
|
||||||
Integrations
Azure Blob Storage
Docker
HubSpot CRM
Knative
Llama
Llama 2
Llama 3
Llama 3.1
Llama 3.2
Llama 3.3
|
Integrations
Azure Blob Storage
Docker
HubSpot CRM
Knative
Llama
Llama 2
Llama 3
Llama 3.1
Llama 3.2
Llama 3.3
|
|||||
|
|
|