Shelf

Shelf

Shelf.io
+
+

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About

Centralize knowledge, build and share content, and instantly deliver answers with intelligent learning tools. Basewell is a learning platform built for how people learn and work today. Current learning tools were built to supplement in-person experiences, not replace them. Forcing teams to use guesswork and gut feelings when away from their desks, or each other. Basewell solves that problem by centralizing your information, generating dynamic training content, and answering questions in seconds instead of days. Content creation with generative AI, file uploads, integrations, and more. Knowledge gaps, blind spots, and issues (before they impact your team). Hand-crafted to be powerful, fast, and intuitive. Use tags to always route the right content to the right people. Great for structured training like during onboarding. For all your manuals, spreadsheets, and presentations. Available globally, all you need is an internet connection.

About

Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams searching for a solution to manage and improve their training operations

Audience

Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

$30/mo
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Basewell
Founded: 2022
United States
www.basewell.com

Company Information

Shelf.io
Founded: 2015
United States
www.shelf.io

Alternatives

Alternatives

Theum

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BA Insight

Upland BA Insight
Hay

Hay

Hay.chat

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Enterprise Content Management (ECM) Features

Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management

Enterprise Search Features

AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics

Integrations

Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
GitHub
Google Chrome
Google Cloud Platform
Google Drive
Kustomer
Linear
Microsoft 365
Mozilla Firefox
NiCE CXone Mpower
Notion
Salesforce Agentforce Service
Zapier
Zendesk

Integrations

Slack
Amazon Connect
Dropbox
Five9
Genesys Cloud CX
GitHub
Google Chrome
Google Cloud Platform
Google Drive
Kustomer
Linear
Microsoft 365
Mozilla Firefox
NiCE CXone Mpower
Notion
Salesforce Agentforce Service
Zapier
Zendesk
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