BankOneE-QL Business Solutions
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IQServiceQuest Analytics
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Related Products
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About
In a demanding market, it's essential to move faster than your competition to retain and expand your customer base. Your employees, whether they’re in a call center or at a teller window, play a key part in strengthening long-term customer relationships and in establishing new ones. Working with solutions partners who understand the requirements for business success in branch banking, We are creating tools to give your customer-facing staff the information they need to provide high-level service without having to learn complicated new software. By quickly delivering valuable information in a stable, secure, and easy-to-use environment, our solutions let your people focus on the customer, not on the software. EQL has developed full-fledged any branch banking (ABB) System for Co-Operative banks & credit societies. This ABB system works on both centralized core banking & distributed core banking scenarios which helps our customers in choosing the solution as per their budget.
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About
When customers and members need real help, they call to talk to a live person. IQService is the solution community banks and credit unions use to automate, track, and document customer interactions from the contact center and the branch. IQService is a memory resident toolbar that provides access to each feature within one or two mouse clicks. Our customers tell us this software is super easy to use. While non-intrusive to the calling process, it helps contact center and branch associates quickly get answers to complex customer questions. Want to see a consolidated view of customer balances, services and the overall relationship, NO Clicks. It is right on the toolbar. IQService raises the bar by providing core banking system integration. Maybe you are using Fiserv, Jack Henry, FIS, Finastra, or other core banking systems. IQService integrates with the core banking application and automates the call research process while at the same time documenting every inbound call.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a Banking software
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Audience
Call center solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationE-QL Business Solutions
Founded: 2001
India
www.eqlsoft.com/bank-finance-softwares.html
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Company InformationQuest Analytics
Founded: 2001
United States
www.quest-analytics.com/iqservice-bank-crm-contact-center
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Categories |
Categories |
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Banking Features
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
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Integrations
FIS Telephone Banking
Fusion Phoenix
Microsoft Outlook
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