Bandwidth

Bandwidth

Bandwidth.com
SimplyRCS

SimplyRCS

Mash Technologies Corporation
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About

You want the best quality voice, messaging, and more. To get them, you need the only API provider with its own nationwide network. You can eliminate the middleman, save on costs, give yourself more control, and build the application that your customers are craving. You’re not new to this, but you need a partner to help you reach the scale you know you’re capable of. Whether you’re bringing your own carrier or building your own solution from the ground up, Bandwidth has the tools you need to reach your maximum potential. Bandwidth is a communications platform with limitless flexibility. You need integrations, enterprise-class APIs, and tools to manage your communications stack intelligently. We are open where you need it the most, with optionality and control. Our global network is directly connected to where it matters most. Giving unmatched reliability. Bringing your customers closer. Scaling wherever your business takes you.

About

SimplyRCS is a US-focused RCS Business Messaging platform from Signalmash. Brands send verified, branded, two-way rich messages, carousels, images and tappable buttons into the default Messages app on both iPhone and Android, with no app to download. Describe a bot in plain English and the AI builds it on a visual canvas, then runs it in production, answering only from content you approved and handing off to a human when a conversation needs one. One account covers RCS, SMS, MMS, short codes, toll-free, 10DLC and WhatsApp, with automatic SMS and MMS fallback so delivery never depends on the handset. It includes campaign blasts, a shared inbox, contact lists with auditable opt-in logging, and delivery and engagement analytics. Brand registration, 10DLC, carrier vetting and Google RCS sender verification are handled in-house. The platform runs on direct Tier-1 US carrier connections and is SOC 2 Type II attested.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes interested in utilizing voice calling, call tracking, and more VoIP features using Bandwidth's API and IP network

Audience

Retail and ecommerce, financial services, insurance, healthcare, travel and hospitality, automotive, restaurants, and marketing teams at US brands running high-volume customer messaging

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$0.0039 per message
Usage-based pricing with no contracts and no monthly minimums. SMS and RCS text messages are $0.0039 each (send or receive); MMS and RCS rich/multimedia messages are $0.015 each. Carrier surcharges are passed through at cost with no markup, and SMS/MMS fallback is billed at the same published rates.

RCS Agent: $250/month (includes the web app, REST API, AI bot builder, shared inbox, analytics and support). RCS Sender ID: $250 setup + $250/month.

Sending identities: local 10DLC or toll-free number $0.50 setup + $0.50/month; short code $500 setup + $500/month; vanity short code $1,000 setup + $1,000/month. One-time carrier/registration fees (TCR brand registration, vetting, T-Mobile activation) are passed through at cost.

Optional AI add-ons: AI Starter $20/month (~400 conversations) or AI Pro $90/month (~1,500 conversations).

Free, no-card-required RCS sender ID test available. Full rate card is published on the SimplyRCS pricing page.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Rich Content is a Huge Pro. The ability to allow for Company logo, Name addition is brilliant. Helps in Overall Customer Communication Flow
  • The interface is simple and straightforward in handling business messages. I like how the app supports rich messaging, including buttons, images, carousels, and others. The app has automated most of business workflow
  • SimplyRCS workflow and automation features are useful when a customer journey has several steps. Visual workflow tools make it easier to think through what should happen after a customer receives or responds to a message.
  • I like the business branding in the messaging experience. Having the company name, logo and verification visible makes the message feel more identifiable than an ordinary text from an unknown number. Rich content is another nice addition.
  • For support use cases, rich media is particularly helpful. Customers can share photos or videos when explaining an issue and interactive replies make it easier to guide them through simple steps. Conversations can also be managed and assigned when needed.

Cons

  • Highly dependent on Carrier/Device Support. If RCS isn't available it falls back to sms so you lose some of the facility it provides
  • The app requires additional configuration and this happens for advanced workflow The set up takes time, and this happens in carrier registration
  • For more complicated workflows, I'd like to see additional customization options. The basic workflow approach is straightforward, but advanced requirements may need more configuration.
  • Quality of the experience can depend on network and carrier support. Thats something teams need to consider when planning campaigns.
  • Initial setup may take some time for teams that aren't already familiar with RCS. More technical guidnace during setup would be useful.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bandwidth.com
Founded: 1999
United States
bandwidth.com

Company Information

Mash Technologies Corporation
Founded: 2021
United States
simplyrcs.ai/

Alternatives

Alternatives

Falkon SMS

Falkon SMS

Falkon Systems

Categories

Bulk SMS Supported
Business VoIP Supported
Chat SDK & API Supported
Communication APIs Supported
SIP Trunk Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
Telephony Supported

Categories

Application Development Features

Access Controls/Permissions Supported
Code Assistance Not Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Data Modeling Supported
Debugging Not Supported
Deployment Management Supported
Graphical User Interface Not Supported
Mobile Development Supported
No-Code Supported
Reporting/Analytics Supported
Software Development Supported
Source Control Supported
Testing Management Not Supported
Version Control Not Supported
Web App Development Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Not Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

SIP Trunk Features

Automatic Fail-over Routing Not Supported
Call Data Records Not Supported
Caller ID Not Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Not Supported
Multiple DID Options Not Supported
PSTN Forwarding Not Supported
Toll-Free Numbers Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

Botsplash Supported
Churchteams Supported
Cloudonix Supported
Datagate Telecom Billing Supported
GoHighLevel Not Supported
Holly by Nimblr Supported
Microsoft Teams Supported
Mosio Supported
OneBill Supported
Outdoo AI Supported
Rayven Supported
Stackreaction Supported
TimelyBill Supported
UltraSMSScript Supported
Yeastar P-Series PBX System Supported

Integrations

Botsplash Not Supported
Churchteams Not Supported
Cloudonix Not Supported
Datagate Telecom Billing Not Supported
GoHighLevel Supported
Holly by Nimblr Not Supported
Microsoft Teams Not Supported
Mosio Not Supported
OneBill Not Supported
Outdoo AI Not Supported
Rayven Not Supported
Stackreaction Not Supported
TimelyBill Not Supported
UltraSMSScript Not Supported
Yeastar P-Series PBX System Not Supported
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