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About

Backbase offers a new generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers. We offer banks the opportunity to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. How? By enabling banks to gradually replace or decompose disparate legacy systems and construct a modern customer engagement orchestration architecture around them. This allows banks to prioritize essential customer journeys across all touchpoints while eliminating silos and empowering customers and front-office employees.

About

With Kinective Bridge™ (formerly OmniConnect), easily connect your core with best-of-breed fintechs to scale digital transformation, modernize operations, and increase client delight. Transformation sounds great on paper, but hard to make a reality with legacy tech stacks and outdated infrastructures. The hassle of switching cores or burning through in-house dev hours to integrate systems can be a slow, time-consuming process. To thrive in today’s modern, digitally-focused world, you need one connection to scale your transformation efforts quickly and securely. Kinective has the connections you need. Our Kinective Bridge™ (formerly OmniConnect) solutions give you control by bridging the gap between legacy systems and modern digital services through 80+ turnkey fintech integrations across 99% of US-based cores.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks

Audience

Fintechs and Financial Institutions (Banks, Credit Unions, etc.)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Call for pricing
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Customer service and support is helpful and timely. Anytime we've had issues we get pretty quick resolution. We also submit mapping updates fairly regularly and support is quick to respond and guide us through the process. The OmniPortal for support is also very organized and straightforward. I like the file sharing ability.
  • As a team member of Provident Bank and a user of the CCMC Connectors for loan exporting services, our team has a good working relationship with the NxtSoft team. When opening new tickets, I receive a communication fairly quick with an assigned heat # and an assigned Client Care Technician. All of which are knowledgeable and patient to assist working on the issues we experience. A pleasure to work with each of the techs.
  • The whole platform is heavily customisable which is a great value add for any organization. It is cost effective than most of the other solutions available 10/10 for customer service.
  • Easy to get ahold of someone if there is an issue or we need help. Great for accounting, we can link all of our banks easily.
  • Super simple, low-code, and uncomplicated. As a result, OmniConnect is the greatest alternative to engage with. At the very least, if you're just getting out of bed. solution.

Cons

  • We have occasional issues when updating fields in Admin Mortgage Loan Connector. Sometimes if we need to make updates to more than one field at a time, we have to compile and exit the database after the first field is updated, then log back in and update the next field, etc. If we don't do it this way the additional field can move or not stick. This issue may have been fixed, we haven't had multiple fields to update for a while.
  • Cons relate to timing of how long issues are resolved. Which is twofold in some cases. Follow-up could use some improvement for scheduling future sessions on open issues.
  • I don't see any major cons, but the dashboard can be a little bit more simplified. Meaning, it has a lot of complex functions that are sometimes hard to comprehend.
  • Customer support and the team are great and responsive!
  • There are certain limitations that are difficult to comprehend.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Backbase
Founded: 2003
Netherlands
www.backbase.com

Company Information

Kinective
Founded: 2007
United States
www.kinective.io/omniconnect/

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ebankIT

ebankIT Omnichannel Digital Banking Platform
VeriChannel

VeriChannel

VeriPark

Categories

Categories

Mobile Banking Features

Bill Payment
Biometric
Cash Management
Chat / Messaging
Cross Selling Functionality
Digital Wallet
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Online Banking Features

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Integrations

Apiax
BankPoint
CCH Company Secretarial
CSI
Finastra Essence
Fiserv Financial Risk Management
HubSpot Sales Hub
IDmission
Mortgage Servicer
MortgageFlex
Sage 100
Sage 300
Salesforce CPQ
Salesforce Experience Cloud
SimpleNexus Mortgage Platform
Temenos Transact
Unblu
Wolters Kluwer Passport

Integrations

Apiax
BankPoint
CCH Company Secretarial
CSI
Finastra Essence
Fiserv Financial Risk Management
HubSpot Sales Hub
IDmission
Mortgage Servicer
MortgageFlex
Sage 100
Sage 300
Salesforce CPQ
Salesforce Experience Cloud
SimpleNexus Mortgage Platform
Temenos Transact
Unblu
Wolters Kluwer Passport
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