BackBox vs. RG System Comparison


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About BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.	About Designed for MSPs and IT Professionals, RG System provides a SaaS IT Management platform that combines RMM, Data Backup & Restore and Endpoint Security on a centric portal. With RG System, you protect your whole IT infrastructure - servers, workstations and devices - and you benefit from unique Bitdefender GravityZone Business Security and Dell EMC Avamar integration. Remote access, patch management, ticketing, reporting, VMs backup, replication, firewall... you manage and secure your IT environments from the same web based interface. The portal is affordable, easy-to-use and on a pay as you go model. Make IT Easy, that's what we do!
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices	Audience MSP, ISV, IT Professionals, CTO, CIO
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Please contact BackBox for pricing. Free Version Free Trial	Pricing $1.50 Price per agent and per month Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 4.5 / 5 features 4.2 / 5 design 4.0 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup. You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable. Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios. The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done. Cons The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick. We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed. Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs. Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information BackBox Founded: 2009 United States backbox.com/request-a-demo/	Company Information RG System Founded: 2008 France www.rgsystem.com
Alternatives Unimus NetCore j.s.a. (Unimus)	Alternatives NinjaOne
ManageEngine Network Configuration Manager ManageEngine	N-able N‑central N-able
PathSolutions TotalView PathSolutions	Heimdal Endpoint Detection and Response (EDR) Heimdal®
SolarWinds Kiwi CatTools SolarWinds	Syncro
LogicMonitor View All	SuperOps View All
Categories Cybersecurity IT Management IT Security MSP Network Automation Network Configuration Network Security	Categories Backup Business Continuity Disaster Recovery Endpoint Detection and Response (EDR) Endpoint Protection IT Management IT Security MSP Network Monitoring Network Security Remote Desktop RMM
IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Show More Features Network Automation Features Compliance Monitoring Configuration Backup Configuration Changes Network Orchestration Performance Monitoring Tool Access Control Vulnerability Assessments	IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Security Features Anti Spam Anti Virus Email Attachment Protection Event Tracking Internet Usage Monitoring Intrusion Detection System IP Protection Spyware Removal Two-Factor Authentication Vulnerability Scanning Web Threat Management Web Traffic Reporting MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Network Security Features Access Control Analytics / Reporting Compliance Reporting Firewalls Internet Usage Monitoring Intrusion Detection System Threat Response VPN Vulnerability Scanning Show More Features Backup Features Backup Log Backup Scheduling Cloud Backup Compression Continuous Backup Encryption Incremental Backup Local Server Options Remote Server Options Secure Data Storage Web Access / Restoration Business Continuity Features Backup Log Backup Scheduling Compression Continuous Backup Encryption Incremental Backup Local Server Options Multiple System Support Remote Server Options Secure Data Storage Web Access / Restoration Disaster Recovery Features Administration Policies Bare-Metal Recovery Encryption Failover Testing Flexible Data Capture Multi-Platform Support Multiple Data Type Support Offline Storage Endpoint Detection and Response (EDR) Features Behavioral Analytics Blacklisting/Whitelisting Continuous Monitoring Malware/Anomaly Detection Prioritization Remediation Management Root Cause Analysis Endpoint Protection Features Activity Log Antivirus Application Security Behavioral Analytics Device Management Encryption Signature Matching Web Threat Management Whitelisting / Blacklisting Network Monitoring Features Bandwidth Monitoring Baseline Manager Diagnostic Tools Internet Usage Monitoring IP Address Monitoring Real Time Analytics Resource Management Server Monitoring SLA Monitoring Uptime Monitoring Web Traffic Reporting RMM Features Deployment Management For MSPs IT Asset Management Mobile Access Network Monitoring Patch Management Real-time Alerts Remediation Management Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management
Integrations Bitdefender GravityZone Arista Converged Cloud Fabric Avaya Cloud Office Axway Amplify Centreon Check Point IPS Ciena Manage, Control and Plan (MCP) Cisco AnyConnect F5 BIG-IP FireMon FortiAnalyzer FortiDDoS NetWitness NorthStar Navigator Proofpoint Email Protection Radware LinkProof NG ScalePad Sophos Firewall Sophos UTM WALLIX Bastion Show More Integrations View All 63 Integrations	Integrations Bitdefender GravityZone Arista Converged Cloud Fabric Avaya Cloud Office Axway Amplify Centreon Check Point IPS Ciena Manage, Control and Plan (MCP) Cisco AnyConnect F5 BIG-IP FireMon FortiAnalyzer FortiDDoS NetWitness NorthStar Navigator Proofpoint Email Protection Radware LinkProof NG ScalePad Sophos Firewall Sophos UTM WALLIX Bastion Show More Integrations View All 3 Integrations
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