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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

Network Configuration Manager is a multi-vendor network change, configuration and compliance management (NCCM) solution for switches, routers, firewalls and other network devices. NCM helps automate and take total control of the entire life cycle of device configuration management. Schedule device configuration backups, track user activity and spot changes by comparing configuration versions all from a centralized web GUI. Monitor configuration changes, get instant notifications and prevent unauthorized changes to make your networking environment secure, stable and compliant. Define standard practices and policies, check device configurations for violations and readily apply remedial measures to ensure device compliance. Save time by automating repetitive, time-consuming configuration management tasks and also by centrally applying configuration changes to devices in bulk.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

IT teams looking for a complete Backup solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact BackBox for pricing.
Free Version Not Supported
Free Trial Supported

Pricing

$238
Starts from $238
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Pros & Cons from Real Users

Pros

  • ManageEngine Network Configuration Manager offers centralized configuration management for routers, switches, and firewalls with automated backups, real-time change detection, and quick rollback options to reduce downtime. It supports multi-vendor devices, enables bulk configuration changes through automation, and provides compliance auditing with detailed reports for security and regulatory standards. Overall, it improves network reliability, security, and administrative efficiency.
  • Automated configuration backups — Helps regularly back up network device configurations and reduce the risk of configuration loss. Multi-vendor support — Works with a wide range of network devices from different vendors. Configuration change tracking — Makes it easier to identify who changed a configuration, what was changed, and when. Network automation — Automates repetitive configuration and administrative tasks, saving time for network teams. Compliance management — Helps organizations monitor configurations against predefined compliance policies. Configuration rollback — Allows administrators to restore previous configurations when changes cause problems. Centralized management — Provides a single platform for managing configurations across multiple network devices. Useful reporting — Offers reports and visibility that can help with troubleshooting, auditing, and compliance.
  • You will be able to patch your network devices, you can run different regulatory checks and compliance checks on your running configurations, and you can stay alerted to any minor or major known or unknown configuration changes on your network equipment. on top of that, it will enable you to take backups of your configurations and version comparisons configurations.
  • Automated Configuration Backups: It automatically backs up running-config and startup-config across all your switches, routers, and firewalls on a set schedule. If a device dies or gets misconfigured, you can restore the last known stable baseline in two clicks. Side-by-Side "Diff" Change Tracking: The moment someone logs into a core switch and changes a line of code, NCM captures the change and alerts you. It highlights exact additions and deletions side-by-side (green vs. red), making post-incident root-cause analysis extremely fast. Bulk Config Changes (Configures): Pushing a global change—like updating TACACS/RADIUS passwords, SNMP strings, or NTP server IPs across 200 switches—can be done simultaneously using template scripts (Configures) instead of manually SSH into every box.
  • Its very use full to have the clear information that what it's happening on the network and the Switch what load that is there on time to time we have great information that help us to know what is going on the network.

Cons

  • The TFTP/SCP transfer can be finicky on older hardware, often timing out during large backups. Also, the compliance reports are a bit rigid; trying to build custom regex rules is quite a headache.
  • Steep learning curve — New users may need time to understand the platform and configure it effectively. Interface can feel complex — The large number of features and settings can make navigation less intuitive for beginners. Initial setup requires effort — Deploying the solution and configuring devices, credentials, and automation workflows can take time. Resource requirements — Larger environments may require careful planning of server resources and database configuration. Advanced features may require additional configuration — Getting the most out of automation, compliance, and workflow capabilities can require technical expertise. Pricing can become significant — Costs may increase as the number of managed devices and required capabilities grows. Some customization can be complicated — Organizations with highly specific network-management requirements may need additional configuration or scripting.
  • The only con of having this tool is it will make your network engineer's life easy. You will not get a chance to tell them that you are not doing your work properly or according to regulatory requirements.
  • Alert Noise: Out of the box, syslog and change notifications can flood your inbox. You have to spend time fine-tuning alert filters so you aren't spammed every time an automated system script runs on a router. Database & Performance Overhead in Very Large Environments: If you are backing up thousands of devices frequently, the local database (especially if using bundled PostgreSQL) can grow massive quickly, causing occasional dashboard sluggishness unless properly tuned on dedicated hardware.
  • I don't have any Cons as of now. one thing the price of the application is bit high.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

ManageEngine
Founded: 1996
India
www.manageengine.com/network-configuration-manager/

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

Categories

Cybersecurity Supported
IT Management Supported
IT Security Supported
MSP Supported
Network Automation Supported
Network Security Supported

Categories

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Not Supported
Performance Monitoring Supported
Tool Access Control Not Supported
Vulnerability Assessments Supported

IT Management Features

Capacity Monitoring Not Supported
Compliance Management Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Not Supported
Patch Management Not Supported
Remote Access Not Supported
Scheduling Supported
Software Inventory Not Supported
User Activity Monitoring Not Supported

IT Security Features

Anti Spam Not Supported
Anti Virus Not Supported
Email Attachment Protection Not Supported
Event Tracking Not Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Not Supported
IP Protection Not Supported
Spyware Removal Not Supported
Two-Factor Authentication Not Supported
Vulnerability Scanning Supported
Web Threat Management Not Supported
Web Traffic Reporting Not Supported

Network Security Features

Access Control Not Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Not Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Not Supported
Vulnerability Scanning Supported

Network Automation Features

Compliance Monitoring Supported
Configuration Backup Supported
Configuration Changes Supported
Network Orchestration Supported
Performance Monitoring Supported
Tool Access Control Supported
Vulnerability Assessments Supported

Backup Features

Backup Log Not Supported
Backup Scheduling Supported
Cloud Backup Not Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Not Supported
Incremental Backup Not Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Not Supported
Web Access / Restoration Not Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Supported
Environmental Compliance Supported
FDA Compliance Supported
HIPAA Compliance Supported
Incident Management Not Supported
ISO Compliance Supported
OSHA Compliance Not Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Not Supported
Version Control Supported
Workflow / Process Automation Supported

PCI Compliance Features

Access Control Supported
Compliance Reporting Supported
Exceptions Management Supported
File Integrity Monitoring Supported
Intrusion Detection System Supported
Log Management Supported
Patch Management Not Supported
PCI Assessment Supported
Policy Management Supported

Integrations

AppWall Supported
Axway Amplify Supported
Bitdefender GravityZone Supported
Check Point IPS Supported
Check Point Infinity Supported
Ciena Manage, Control and Plan (MCP) Supported
Clearswift Secure Email Gateway Supported
F5 BIG-IP Supported
Forescout Supported
Gigamon Supported
Imprivata Supported
ManageEngine Password Manager Pro Not Supported
Nexpose Supported
NorthStar Navigator Supported
ONTAP Supported
PagerDuty Not Supported
Radware DefensePro Supported
Sophos Email Supported
Ubiquity Supported
WatchGuard Firebox Cloud Supported

Integrations

AppWall Not Supported
Axway Amplify Not Supported
Bitdefender GravityZone Not Supported
Check Point IPS Not Supported
Check Point Infinity Not Supported
Ciena Manage, Control and Plan (MCP) Not Supported
Clearswift Secure Email Gateway Not Supported
F5 BIG-IP Not Supported
Forescout Not Supported
Gigamon Not Supported
Imprivata Not Supported
ManageEngine Password Manager Pro Supported
Nexpose Not Supported
NorthStar Navigator Not Supported
ONTAP Not Supported
PagerDuty Supported
Radware DefensePro Not Supported
Sophos Email Not Supported
Ubiquity Not Supported
WatchGuard Firebox Cloud Not Supported
Claim BackBox and update features and information
Claim BackBox and update features and information
Claim ManageEngine Network Configuration Manager and update features and information
Claim ManageEngine Network Configuration Manager and update features and information