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About

BackBox offers a simple way to intelligently automate the backup, restoration, and management of all devices on a network by providing centralized management of devices such as firewalls, routers, switches, and load balancers. Each of these devices plays a critical role in the availability and security of an organization’s network, and BackBox ensures they all continue to function effectively and effortlessly, streamlining operations for optimal performance. BackBox provides a foundation to harmonize the configuration between multiple devices, enabling seamless integration, and assuring compliance to organization or industry security policies, standards, or guidelines. IT administrators can easily employ BackBox to track configuration changes and see the deviation with the baseline for compliance validation and remediation.

About

Network Configuration Manager is a multi-vendor network change, configuration and compliance management (NCCM) solution for switches, routers, firewalls and other network devices. NCM helps automate and take total control of the entire life cycle of device configuration management. Schedule device configuration backups, track user activity and spot changes by comparing configuration versions all from a centralized web GUI. Monitor configuration changes, get instant notifications and prevent unauthorized changes to make your networking environment secure, stable and compliant. Define standard practices and policies, check device configurations for violations and readily apply remedial measures to ensure device compliance. Save time by automating repetitive, time-consuming configuration management tasks and also by centrally applying configuration changes to devices in bulk.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and managed service providers in need of an intelligent automation solution for their network and security devices

Audience

IT teams looking for a complete Backup solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Please contact BackBox for pricing.
Free Version
Free Trial

Pricing

$238
Starts from $238
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.0 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • They have amazing support and respond far quickly than big Networking conglomerates. Easy to use Interface and support for almost every type of backup.
  • You can quickly back up from a single point without looking for a wide variety of brand-independent solutions. Open to new developments, easily updated, customizable.
  • Simple product but does its job as expected. It's a bundle containing operations, backup, automation, compliance, and governance and also solving secure remote access. The price is fair. It supports legacy and cloud infrastructure. We have been using for hybrid environment without any issues. Lots of device supported. Nearly every version of devices is supported. Product support is agile and eager to solve all the problems. Intellicheck is massive. Lots of signatures and checks in the Intellicheck. It is a perfect match for our disaster recovery scenarios.
  • The price is low but the value of the product is high. Technical support is awesome. It has a vast array of integration. Even if there's no already built-in integration, technical support assists for the new device type or model. Automation is already inside the product. I like the dashboard, very simple and shows the highlist. I can assign anybody to watch over the backbox solution. There's no need for special training. It supports distributed deployment where we're deploying regional collectors to get the data. Intellichecks has lots of checks built-in coming with the product. We have lots of cases where we need to roll back or restore, Backbox built-in these tasks without any problem. Upgrades or fixes through the Backbox is simple, one click and done.

Cons

  • The logs are not always properly readable. And troubleshooting yourself is an issue. However the support team ensures that the resolution is swift and quick.
  • We did not see any serious shortcomings. The lack of documentation in the first versions has been fixed.
  • Integration with other products is not straightforward. There's no direct integration with Jira, CMDB, or ServiceNow. You need to write some coding to make this integration working. Reporting lacks. Intellicheck signatures are updated within the releases not through a real-time update. There's no real-time check-monitoring option available. The product does not have AI or ML inside. Manual tasks are somehow interesting, tasks/scripts are defined from the operational perspective, they're not APIs.
  • Main drawback, It's not a real-time product for monitoring. You should give time schedules, especially for checks and automation. There's no incident management inside the product. I can't assign a task or job to a team member. It's a problem especially for the intellichecks. I need to assign the check output for one of my team member follow-up. Notifications are somehow bulky. Reports also are very legacy look and not modern compared to other products. There are lots of intellichecks available. We need to modify some checks before running to get the best results. Siem integration is not straight forward.

Pros & Cons from Real Users

Pros

  • As a Network Security Engineer, I use ManageEngine Network Configuration Manager to maintain secure and consistent configurations across our firewalls, routers, and switches. It has helped us reduce the risk of unauthorized configuration changes and improved the visibility of our network environment. One of the features I value most is configuration change auditing. It allows us to quickly identify when a device configuration has been modified and compare different versions to verify that only approved changes were made. This has made security investigations and troubleshooting much more efficient.
  • As an IT Infrastructure Engineer, ManageEngine Network Configuration Manager has become an important part of our network operations. It helps us automate configuration backups for routers, switches, and firewalls, which has reduced manual work and improved our disaster recovery process. One feature I use regularly is configuration change tracking. It quickly identifies who made a change and what was modified, making troubleshooting much faster when unexpected network issues occur. The scheduled backups and version history also give us confidence that we can restore device configurations whenever needed. The compliance reports are useful for ensuring our network devices follow internal security standards. I also like the ability to manage multiple vendors from a single console instead of logging into each device individually.
  • Automated Backups & Recovery: Scheduled, versioned backups enable rapid restoration of device configurations, minimizing downtime and ensuring service continuity. Change Auditing & Accountability: Real-time tracking records who made changes, what was changed, and when, supporting auditing and accountability requirements. Automation with Configlets: Configuration templates allow bulk updates across multiple devices, reducing manual effort and improving consistency. Compliance Management: NCM identifies non-compliant configurations and supports custom policies to help meet governance and regulatory requirements. Firmware Vulnerability Management: Built-in vulnerability scanning detects outdated firmware and security risks, enabling proactive remediation.
  • ManageEngine Network Configuration Manager has been a very effective solution for managing and monitoring network device configurations across our environment. The automated configuration backup feature helps ensure that critical device settings are securely stored and easily recoverable. Change tracking and compliance management provide excellent visibility into configuration modifications, helping reduce risks and improve governance.
  • As a Senior Network Engineer, I spend a lot of time managing network changes, troubleshooting connectivity issues, and ensuring our infrastructure remains stable. One of the biggest advantages I've found with ManageEngine Network Configuration Manager is that it gives us complete visibility into configuration changes without having to manually log into every device. The feature I rely on most is the automated configuration backup. Knowing that every scheduled backup is available gives us confidence before making any planned network changes. On more than one occasion, we were able to restore a previous configuration within minutes after a routing policy update caused an unexpected issue. That alone has saved our team valuable troubleshooting time.

Cons

  • The initial setup takes some time, and the reporting interface could be more intuitive, especially when creating custom compliance reports. Better visualization of security trends would also make the platform even more useful.
  • The interface can feel a bit overwhelming for first-time users, and creating advanced automation policies requires some learning. More modern dashboards and easier report customization would improve the overall experience.
  • Complex Setup: Some legacy devices may require manual configuration and support assistance. Performance Issues: Large-scale operations and reports can slow the web console and require strong server resources. Learning Curve: Advanced compliance rules, approval workflows can be challenging for new IT staff.
  • The initial setup and configuration process can be somewhat complex, especially in larger environments with many devices. Some advanced features require additional time to learn and configure properly. Reporting customization could be more flexible, and occasional performance slowdowns may occur when managing very large numbers of network devices. Documentation for certain advanced use cases could also be improved.
  • If there's one area I'd like to see improved, it would be the user interface. It isn't difficult to use, but it could benefit from a more modern design and more customizable dashboards. The initial device onboarding also requires some planning in larger environments.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BackBox
Founded: 2009
United States
backbox.com/request-a-demo/

Company Information

ManageEngine
Founded: 1996
India
www.manageengine.com/network-configuration-manager/

Alternatives

Unimus

Unimus

NetCore j.s.a. (Unimus)

Alternatives

Categories

Categories

Network Automation Features

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Security Features

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
Internet Usage Monitoring
Intrusion Detection System
IP Protection
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Network Automation Features

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Backup Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

PCI Compliance Features

Access Control
Compliance Reporting
Exceptions Management
File Integrity Monitoring
Intrusion Detection System
Log Management
Patch Management
PCI Assessment
Policy Management

Integrations

AppWall
Arbor Sightline
Arista Converged Cloud Fabric
Barracuda Cloud
Centreon
Cisco AnyConnect
F5 BIG-IP
FortiAnalyzer
Gigamon
IBM QRadar SIEM
MySQL
Proofpoint Email Protection
Radware LinkProof NG
ServiceNow
Sophos Email
Sophos Firewall
Sophos UTM
WatchGuard Firebox Cloud
pfSense

Integrations

AppWall
Arbor Sightline
Arista Converged Cloud Fabric
Barracuda Cloud
Centreon
Cisco AnyConnect
F5 BIG-IP
FortiAnalyzer
Gigamon
IBM QRadar SIEM
MySQL
Proofpoint Email Protection
Radware LinkProof NG
ServiceNow
Sophos Email
Sophos Firewall
Sophos UTM
WatchGuard Firebox Cloud
pfSense
Claim BackBox and update features and information
Claim BackBox and update features and information
Claim ManageEngine Network Configuration Manager and update features and information
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