Universal Knowledge

Universal Knowledge

Knowledge Powered Solutions Ltd
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About

Leverage natural language processing and AI to search through your company knowledge from a single window. Search with simple natural language queries, and get structured search results in a clean form. Narrow them down with filters and a suggestion system if needed. Ask questions and get a document fragment as an answer, along with the file itself. See other related information in the same place. Use ready elements for your website, app or internal communicator. Start automating queries from your customers or internal users. Use your existing documents to automate internal and external inquiries. All popular formats are supported. Scrape websites and connect them to your knowledge base. Automatically get the most recent version with no manual work. Connect external drives, apps, and tools and have one place to search through them all, instantly. Get a full report on what your team members and clients are looking for. Extend knowledge base with desired content on a regular basis.

About

Universal Knowledge by KPSOL is a SaaS Knowledge Management System that helps organizations capture, manage, and share trusted knowledge from a single source of truth. It combines powerful enterprise search, intuitive content authoring, collaborative workflows, and analytics to ensure employees and customer-facing teams can quickly find accurate, up-to-date information. In the age of AI, Knowledge Management is more important than ever. AI is only as effective as the quality of the knowledge it can access. Universal Knowledge provides the trusted, governed content needed to power reliable AI search, assistants and automation while reducing misinformation and improving compliance. Available as a standalone platform or integrated via comprehensive APIs, Universal Knowledge improves productivity, enhances customer experiences, and reduces operational costs. SaaS deployments are in the region customers choose, to maintain data sovereignty.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses requiring a tool to empower their clients and employees to find information faster

Audience

KPS Universal Knowledge benefits customers globally

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$12.00/month/user
Universal Knowledge is priced based on the number of named or concurrent users, or a combination of both of these.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • This product is very user friendly. The newest version is very easy to manage, especially for someone who does not have a technical background. Also the Customer Service is outstanding. I highly recommend this product.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BOTWISE
Poland
www.botwise.io/product

Company Information

Knowledge Powered Solutions Ltd
Founded: 2004
United Kingdom
www.kpsol.com

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Categories

Categories

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Document Management Features

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Google Drive
Dropbox Showcase
Google Docs
LiveChat
Microsoft 365
Microsoft SharePoint
Nextcloud
Salesforce
Slack

Integrations

Google Drive
Dropbox Showcase
Google Docs
LiveChat
Microsoft 365
Microsoft SharePoint
Nextcloud
Salesforce
Slack
Claim BOTWISE and update features and information
Claim BOTWISE and update features and information