KANDY

KANDY

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About

No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement.

About

In the battle for enterprise customers, you are competing with new market entrants that are using cloud-based communications platforms with APIs to offer communications services to Enterprises with the promise of enhacing the customer engagement experience. Kandy's unique and market-leading white-label CPaaS offers you a lot more than programmable APIs – it includes prepackaged applications called Kandy Wrappers, an ISV ecosystem and marketplace for creating vertical market applications and the ability to overlay existing SIP and UCaaS environments with our Kandy Link WebRTC Gateway. Embedded Communications means, sales making calls directly from a CRM application, doctors video-calling patients from the EHR system sharing X-rays and medical scans in real-time, students checking tutor availability and initiating a session on demand. All in high definition voice and video and integrating presence, messaging, chat, collaboration and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams looking for a solution to streamline and personalize their communications systems across multiple channels

Audience

Anyone searching for a Communications platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BICS
Founded: 1996
Belgium
www.bics.com

Company Information

Ribbon
United States
www.kandy.io

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Soprano

Soprano

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Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Integrations

Empirix
Microsoft Teams
Momentum Telecom
Oreka TR
WhatsApp

Integrations

Empirix
Microsoft Teams
Momentum Telecom
Oreka TR
WhatsApp
Claim BICS and update features and information
Claim BICS and update features and information
Claim KANDY and update features and information
Claim KANDY and update features and information