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About
No matter where you, your employees, customers, or partners are, everyone is just a call or a text away. Our robust and reliable network powers communications worldwide. Our solutions cleverly merge the platforms you use and enable a seamless user experience for your employees and customers. BICS is a Communications Platform as a Service (CPaaS) that empowers enterprises to create and manage multichannel communications campaigns globally. Utilizing a low-code visual builder, businesses can design customized communication flows without writing code, integrating channels. It ensures reliable service delivery through BICS' carrier-grade network, which spans over 180 countries and connects with more than 900 operators, providing quality of service, delivery, and security. It integrates seamlessly with existing tech stacks, including CRM systems and collaboration tools, facilitating streamlined operations and enhanced customer engagement.
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About
Offer your customers secure automated payments by phone and text. We easily integrate with your gateway and customer data. Keep your customers informed with proactive automated outbound campaigns with voice, text, and email messaging. Get real-time customer feedback and satisfaction scores with inbound and outbound automated surveys by phone. Delight your customers with the self-service automation they crave. We do the heavy lifting, you enjoy happy customers. The Compass Automation Platform is our Managed Communications Platform as a Service (CPaaS). It’s a highly secure environment for voice and text applications and includes the four applications listed below, which we refine to suit your needs. As a managed platform, we handle all the application management, carrier management, and security so that your IT team can remain focused on your business.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Teams looking for a solution to streamline and personalize their communications systems across multiple channels
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Audience
Companies looking for an IVR software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBICS
Founded: 1996
Belgium
www.bics.com
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Company InformationIVR Technology Group
Founded: 2003
United States
www.ivrtechgroup.com
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Categories |
Categories |
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IVR Features
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
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