vInteract

vInteract

Voxai Solutions
+
+

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About

Azure Route Server enables network appliances to exchange route information with Azure virtual networks dynamically. Configure your network appliances and Azure ExpressRoute and VPN gateways to automatically take the latest route information from Azure Route Server instead of manually talking to each network. Use Azure Route Server to enable dynamic routing between your network appliances and gateways in Azure, instead of using static routing. Azure Route Server provides Border Gateway Protocol (BGP) endpoints using standard routing protocol to exchange routes. Easily use Azure Route Server with existing deployments or new deployments with support for any network topology, such as hub and spoke, full mesh, or flat virtual network.

About

vInteract Cloud is a cloud-based Genesys Engage contact center solution built for companies who want a safe and secure cloud solution that is reliable (99.99%) and scales with your business. vInteract is fully customizable and managed in AWS and Azure secure tier 3 data centers. Voxai provides this robust cloud solution to businesses of all sizes as an open, scalable platform that delivers routing efficiencies via the sophisticated Genesys Engage routing engine. vInteract fulfills the requirements of the most complex enterprise contact centers with full omnichannel routing (agent, skills and predictive), advanced self-service, multimedia, analytics, workforce management and much more. Cloud components are deployed in an active/active configuration leveraging availability zones to ensure the highest service availability. Benefitting from AWS or Azure, our data centers are certified for SSAE-16, PCI, HIPAA, FEDRAMP, SOC and many other regulations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations in need of a service that enables their network appliances to exchange route information with Azure virtual networks

Audience

Companies and businesses searching for a cloud-based engage contact center solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.45 per hour
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/products/route-server

Company Information

Voxai Solutions
Founded: 2005
United States
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14

Alternatives

Alternatives

InteractionSync

InteractionSync

TTEC Digital
JustGoCloud

JustGoCloud

GoAutoDial
PureSocial

PureSocial

Sixbell

Categories

Categories

Call Center Supported

Integrations

Azure Marketplace Supported
Azure Virtual Network Supported
Microsoft Azure Supported

Integrations

Azure Marketplace Not Supported
Azure Virtual Network Not Supported
Microsoft Azure Not Supported
Claim Azure Route Server and update features and information
Claim Azure Route Server and update features and information
Claim vInteract and update features and information
Claim vInteract and update features and information