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About

A managed service purpose-built for bot development. Develop intelligent, enterprise-grade bots that help you enrich the customer experience while maintaining control of your data. Build any type of bot—from a Q&A bot to your own branded virtual assistant—to quickly connect your users to the answers they need. Create a bot that can naturally interact with users by easily integrating Cognitive Services. Use open-source SDK and tools to build, test, and publish your bot to Azure. Deploy your bot to popular channels, wherever your customers interact. Create your own branded virtual assistant using solution accelerators. Integrate Bot Service across multiple communication channels to reach more customers, more often. Apply bots to channels including your website or apps, Microsoft Teams, Skype, Slack, Cortana, and Facebook Messenger.

About

Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that want to build powerful conversational chatbots

Audience

Companies searching for a solution to create chatbots, manage conversations and collaborate with your team

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

€19 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Microsoft
Founded: 1975
United States
azure.microsoft.com/en-us/products/ai-services/ai-bot-service/

Company Information

Watermelon
Founded: 2015
Netherlands
watermelon.ai/

Alternatives

Amazon Lex

Amazon Lex

Amazon

Alternatives

Dialogflow

Dialogflow

Google
Engati

Engati

Engati Technologies
Heyday AI

Heyday AI

Hootsuite

Categories

Chatbot Supported
Conversational AI Supported

Categories

Chatbot Supported
Conversational AI Supported
Live Chat Supported

Integrations

Facebook Messenger Supported
Telegram Supported
Azure CLU Supported
Azure Marketplace Supported
Cognigy.AI Supported
GPT for Work Supported
GroupMe Supported
Kik Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft Bot Framework Supported
Microsoft Copilot Studio Supported
Simmeth SC-Manager Supported
Slack Supported
Twilio Supported
VegaCrypt Supported
WhosOn Supported
X (Twitter) Not Supported
oNabu Supported

Integrations

Facebook Messenger Supported
Telegram Supported
Azure CLU Not Supported
Azure Marketplace Not Supported
Cognigy.AI Not Supported
GPT for Work Not Supported
GroupMe Not Supported
Kik Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft Bot Framework Not Supported
Microsoft Copilot Studio Not Supported
Simmeth SC-Manager Not Supported
Slack Not Supported
Twilio Not Supported
VegaCrypt Not Supported
WhosOn Not Supported
X (Twitter) Supported
oNabu Not Supported
Claim Azure AI Bot Service and update features and information
Claim Azure AI Bot Service and update features and information
Claim Watermelon and update features and information
Claim Watermelon and update features and information