Related Products
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About
Directly discover and engage with the right compatible partners. Maintain relationships and recall conversations with our AI-powered CRM. Connect and nurture valuable partnerships with personalized outreach. Effortlessly manage complex scheduling scenarios like post-earnings callbacks, conferences and NDRs. Our custom tagging system allows for prioritization and customization. Cut out the manual parts of your workflow and let our dynamic scheduler work for you. Manage and oversee all your requests with intuitive controls. Tie together your notes, activity, meetings, and more for effortless reporting.
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About
Octella is a customizable omnichannel contact center platform that consolidates voice, messaging, and digital channels into a single interface. It provides full PBX capabilities, call flow management, recordings, voicemail, IVR, and text‑to‑speech, alongside advanced autodialing to optimize agent workloads and reduce drop‑offs. Social media and chat integrations enable seamless customer engagement across platforms, while direct inward dialing (DID) numbers let you localize presence. Built‑in call tracking, callback scheduling, and email integration ensure no customer request slips through the cracks, and global SMS support extends outreach worldwide. The platform’s AI features automate routine tasks, such as sentiment analysis, call summarization, and intelligent routing, and deliver real‑time analytics to surface performance insights. Agents and managers access all channels via a mobile app or softphone, with SIP trunking for high‑quality, scalable voice services.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies requiring a modern corporate access platform to bring clarity and ease to the complex dynamics of the capital markets
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Audience
Contact center managers and customer‑support teams seeking a tool to manage voice, messaging and digital channels with AI‑powered automation
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€15 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxle
United States
www.axleaccess.com
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Company InformationOctella
Latvia
octella.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Bing
Bitrix24
Facebook Ads
Google Ads
Google Analytics
Google Meet
HubSpot CRM
Meta Ads
Microsoft Teams
Pipedrive
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Integrations
Bing
Bitrix24
Facebook Ads
Google Ads
Google Analytics
Google Meet
HubSpot CRM
Meta Ads
Microsoft Teams
Pipedrive
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