Related Products
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About
Put AI in the hands of your engineers to automatically detect, investigate, & resolve quality issues, months faster. High-precision AI automatically catches and contextualizes issues as soon as a trend emerges in the hands of your customers. Empower your team to solve complex problems instead of being stuck manually analyzing text and disconnected data. Enable your team to gain visibility and collaborate across geographic regions and departments to understand the full scope of an emerging issue. With automatic issue detection and prioritization, your team can focus on identifying root causes and implementing countermeasures to increase customer satisfaction and profitability.
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About
Our platform empowers agents and customers with automatic home network diagnostics and easy-to-follow troubleshooting steps — so they can find the root cause of WiFi connectivity issues and reach a resolution on the first try. The RouteThis Discovery App leverages the customer’s mobile device to collect deep insights into the home network’s configuration and environment, and automatically identify the root cause of potential WiFi problems. The RouteThis Dashboard is a single tool that provides agents with real-time insight into the customer’s home network, gives them easy-to-follow instructions on how to remedy the issues identified, and empowers them with the tools to resolve them remotely. Part of the RouteThis Discovery App, RouteThis Self-Help empowers customers with step-by-step instructions on how to resolve the specific problems identified on their home networks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies in need of an AI observability command center to detect and solve emerging quality issues
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Audience
Mobile-based WiFi support platform built for ISP and smart home support teams
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAxion Ray
Founded: 2021
United States
www.axionray.com
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Company InformationRouteThis
Founded: 2013
Canada
routethis.com/platform/
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Integrations
No info available.
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Integrations
No info available.
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