AwareX vs. Extole Comparison


AwareX	Extole	+	+
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About Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction. Our company believes that contextual awareness is critical to providing the best consumer digital engagement. Service Providers are able to identify, offer and deploy relevant new services to consumer segments. Our platform can then deliver a multi-pronged engagement: Self-service, new product selection and payment, push notifications within an app, links to specific promotions or directions to the nearest store location. This closed loop interaction not only presents data in a meaningful and actionable way for a consumer but helps service providers maximize overall wallet share. AwareX is a 100% pure software as a service product offering. It is delivered from the Cloud and provides 365 day, 24 hour customer engagement for a wide range of optimized customer journeys.		About Fight skyrocketing paid media costs by turning your customers into a primary vehicle for acquisition, awareness, and activation with Extole. Our enterprise referral platform and team of experts create customized advocacy and referral programs, enabling brands to drive engagement with existing customers, acquire new customers, and generate an essential and unique first-party data source. The platform's advanced capabilities ensure companies get the most out of their referral programs. Leverage custom events, profiles, and attributes to enable dynamic, audience-specific referral experiences. Use first-party data to tailor customer segment messaging, rewards, and engagement strategies. Use our flexible APIs to build management capabilities and consumer experiences–headlessly or hybrid. We have all the tools you need to build scalable, secure, and high-performing referral programs. Book a demo to see how Extole can unlock the full potential of your customer advocacy programs.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies searching for a solution to increase revenues and boost customer satisfaction		Audience Retailers, consumer brands, telecom companies, and financial services companies
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing We offer customized pricing tailored to your business’s unique needs, goals, and usage. Our team works closely with each customer to design a plan that fits your organization. Contact us for a personalized quote. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.9 / 5 design 4.6 / 5 support 5.0 / 5 Read all reviews
		Pros from Real Users Pros It was really easy to setup, the team was very responsive and we are able to have a custom API integration with little effort. I have only been using Extole for almost a year after being transferred and I worked with two amazing CSMs who have been helping me navigate around and share insights regarding our program. They are very responsive and really helpful even on short notice/ urgent changes! Straightforward integration; developer-friendly options; flexible customization; excellent technical support. Great guidance and support from onboarding through program optimizations. Customizable programs and capabilities. Extole provides amazing services to our brand, diligently and proactively making recommendations and working to provide the ultimate experience for Refer a Friend for our websites. Extole had our refer-a-friend program set up in just a few days. Their customer service and tech team are first-class. We love how their support team continues to suggest ways to improve conversions and they have been willing to A/B test ideas to make sure we are going with the best option. Their refer-a-friend program is completely seamless and it requires very little effort to run after the initial setup is complete. Extole is such an easy way to enhance our customer engagement and increase site traffic. We've participated in their refer-a-friend program for years and they are always quick to point out ways to tweak and augment what is already a great offering. -Proactive in offering solutions -Helps with a lot of the heavy lifting, where possible of course. -Flexible team with flexible solutions. I have always enjoyed working with Extole on launching new programs and maintaining them. They are great at being responsive, as well as making it as streamlined as possible to bring campaigns to launch. The tool is extremely user-friendly and is easy to familiarize yourself with. Similarly, the program is reliable and more or less runs itself - you don't have to be constantly hands on with it from a day-to-day perspective.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information AwareX Founded: 2017 United States www.awarex.com		Company Information Extole Founded: 2009 United States www.extole.com
Alternatives Shopkick Trax		Alternatives Mention Me
NINJIO		Staffing Referrals
DataOceans		Fivestars Fivestars Loyalty
ReFrame Engage WSD Digital		Duel
Jebbit View All		Referral Factory View All
Categories Customer Engagement		Categories Affiliate AI Marketing Brand Advocacy Customer Advocacy Customer Engagement Customer Loyalty Influencer Marketing Referral
Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content		Show More Features Affiliate Features Affiliate Management Affiliate Tracking Banner Management Commission Management Contest Management Coupon Management Email / Newsletter Communication Fraud Detection Multi Level Marketing (MLM) Multi-Language Social Sharing Customer Advocacy Features Advocate Management Campaign Management Communication Management Community Management Gamification Referral Tracking Reporting/Analytics Rewards Program Social Engagement Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management Influencer Marketing Features Campaign Management CRM Faceted Search / Filtering Influencer Discovery Payment Tracking ROI Tracking Social Media Monitoring Referral Features Affiliate Marketing Campaign Management Contact Management Employee Referral Management Feedback Management Lead Engagement Loyalty Program Referral Tracking Rewards Management
Integrations Adobe Analytics Adobe Marketo Engage Amplitude Attentive BigCommerce Boulevard Branch Cordial Google Analytics Google Tag Manager Iterable Jack Henry Business Banking Magento RudderStack Salesforce Agentforce Commerce Salesforce Agentforce Marketing Segment SheerID Tealium Customer Data Hub Tremendous Show More Integrations		Integrations Adobe Analytics Adobe Marketo Engage Amplitude Attentive BigCommerce Boulevard Branch Cordial Google Analytics Google Tag Manager Iterable Jack Henry Business Banking Magento RudderStack Salesforce Agentforce Commerce Salesforce Agentforce Marketing Segment SheerID Tealium Customer Data Hub Tremendous Show More Integrations View All 37 Integrations
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