AwacinoImageNotion
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Zoho AssistZoho
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Related Products
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About
Awacino provides encrypted remote access to devices and services on home and office networks. Its Beam out connection assigns a SituIP address to a supported phone, tablet or computer, allowing it to reach network resources at their familiar addresses without router port forwarding. Beam in lets an administrator share access with a colleague, guest or IT partner using a revocable code. The service supports remote desktop connections using VNC or RDP, SSH, and file access, with client software for desktop and mobile platforms and selected network devices. Awacino also offers an API and tools for remote workflows, including command-line agent access. It is designed for home users, small teams and IT support scenarios needing controlled access to computers, servers, storage, databases or smart-home devices across local and mobile networks.
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About
Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds.
Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Small businesses, IT service providers, remote teams and home users who need secure access to their networks.
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Audience
Outsourced information technology support, managed service provider support, and customer help desks.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€5 one-time
Private use is free for up to 2 slots; each extra private slot costs €5 once and does not expire. Commercial plans start with Basic at €14.99/month for 5 slots; Standard is €49.99/month and Premium is €99.99/month. Additional commercial slots cost €5/month. Annual billing is available. Agentic Beam and Automation require a commercial licence.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$10.00/month/user
Offers flexible pricing model. Volume discounts are also available.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationImageNotion
Founded: 2024
Germany
www.awacino.com
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Company InformationZoho
Founded: 1996
India
www.zoho.com/assist/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Remote Desktop Features
Chat
Supported
Cross-Platform Access
Supported
File Transfer
Supported
Group View
Supported
Mobile Device Access
Supported
Multi Monitor Support
Supported
Record Remote Sessions
Supported
Remote Print
Supported
Remote Wake
Supported
User Management
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
Remote Work Features
Collaboration
Supported
Credential Management
Not Supported
Electronic Signature
Not Supported
Employee Monitoring
Not Supported
Live Chat
Supported
Meeting Management
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Support
Supported
Screen Sharing
Supported
Softphone
Not Supported
Task Management
Not Supported
Time Zone Tracking
Not Supported
Video Chat
Supported
Web Conferencing
Not Supported
Screen Sharing Features
Annotations / Drawing Tools
Supported
Desktop / Browser Sharing
Supported
Mobile Screen Sharing
Supported
Presenter Control Management
Supported
Remote Control
Supported
Screen Capture
Supported
Screen Mirroring
Supported
Screen Recording
Supported
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Integrations
FirmScribe
Not Supported
AgencyPlatform
Not Supported
Freshdesk
Not Supported
Gemini
Supported
Google Workspace
Not Supported
Incident IQ
Not Supported
Jira
Not Supported
Jira Service Management
Not Supported
Jira Work Management
Not Supported
ManageEngine ServiceDesk Plus
Not Supported
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Integrations
FirmScribe
Supported
AgencyPlatform
Supported
Freshdesk
Supported
Gemini
Not Supported
Google Workspace
Supported
Incident IQ
Supported
Jira
Supported
Jira Service Management
Supported
Jira Work Management
Supported
ManageEngine ServiceDesk Plus
Supported
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