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About

The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up. Launch an ad hoc or scheduled HD video conferencing meeting to bring everyone together. Avaya Spaces changes the way works gets done. Bring together your globally distributed teams instantly with immersive, 24/7 collaboration. Seamless integration makes it easy to use the cloud solutions you already have, like Salesforce, Office 365, G-Suite and Slack. Create the unique solution that your business really needs. Because Avaya Spaces is built on the Avaya OneCloud CPaaS platform, you can easily extend and scale its functionality to include things like AI, chatbots, IoT and more. The possibilities are limitless.

About

Zoho CPaaS (formerly Zoho ZeptoMail) is a multi-channel transactional communications platform that helps businesses send and manage customer communications across Email, SMS, WhatsApp, and Voice. It provides developer-friendly APIs, SDKs, webhooks, analytics, and communication management tools to help teams integrate and automate transactional communications into their applications and business workflows. Zoho CPaaS is designed for developers, product teams, SaaS companies, e-commerce businesses, fintech companies, and logistics organizations that need to send time-sensitive customer communications reliably across multiple channels. Common use cases include one-time passwords (OTPs), password resets, payment notifications, order and shipment updates, appointment reminders, security alerts, invoices, and other transactional notifications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations of all sizes

Audience

Developers, Product Teams, SaaS Companies, E-commerce, Fintech, Financial Services, Enterprises, Startups, Agencies, and businesses requiring transactional Email, SMS, WhatsApp, and Voice communications.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$2 per credit
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ZeptoMail offers seamless integration with other apps smoothly. It only supports Transactional Emails which helps to gain high Inbox delivery rates. Dashboard is very easy and provides clear insights to analysis.

Cons

  • Onboarding is little bit confusing but once done then no need to look for any other setup.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Avaya
Founded: 2000
United States
avaya.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/cpaas/

Alternatives

Microsoft Teams

Microsoft Teams

Microsoft

Alternatives

EmailLabs

EmailLabs

Vercom
Authkey

Authkey

Authkey.io
Slack

Slack

Salesforce
Routee

Routee

AMD Telecom
BBM Enterprise

BBM Enterprise

BlackBerry

Categories

Categories

Email APIs Supported

Integrations

Axis LMS Not Supported
CalendarHero Supported
EmailVerify Bot Not Supported
Google Workspace Supported
Microsoft 365 Supported
Portnox Security Supported
Salesforce Supported
Slack Supported
Tabular Not Supported
Trumba Not Supported
WordPress Not Supported

Integrations

Axis LMS Supported
CalendarHero Not Supported
EmailVerify Bot Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Portnox Security Not Supported
Salesforce Not Supported
Slack Not Supported
Tabular Supported
Trumba Supported
WordPress Supported
Claim Avaya Spaces and update features and information
Claim Avaya Spaces and update features and information
Claim ZeptoMail and update features and information
Claim ZeptoMail and update features and information