Ringzel

Ringzel

Shipstack
+
+

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About

Automization AI Receptionist is a managed AI answering service for trades and local businesses that miss incoming enquiries. It answers business phone calls and website chats day and night, books jobs into a calendar or CRM, and sends text alerts about new leads. Automization sets it up, trains it on business information, and reviews calls to refine its responses. The 24/7 front-desk plan covers calls and chats around the clock; the after-hours plan covers evenings, weekends, and overflow. Through January 31, 2027, the after-hours plan is $249/month with no setup fee. New 24/7 customers who start by January 31, 2027 pay $399/month with no setup fee and keep that rate for 12 months. Starting February 1, 2027, the after-hours plan is $299/month plus a $499 setup fee, and the 24/7 plan is $499/month plus a $999 setup fee. Both plans are month-to-month with no contract. If the receptionist does not work as agreed during its first 30 days, Automization fixes it at no extra charge.

About

Ringzel is a cloud-based AI receptionist for small businesses that cannot always answer incoming calls. It answers calls forwarded from a business's existing number, introduces itself as automated, asks configured questions, captures caller details and the reason for the enquiry, and follows business-defined instructions for urgent calls. After each call, users can review a recording, transcript, summary and separate call-check report in their Ringzel account. An AI website chat also captures visitor questions and enquiries. Higher-tier plans add calendar bookings, call transfers and team routing, while Premium adds integrations and reputation management. Businesses can use Ringzel to handle enquiries from trades, clinics, dental practices, garages, salons, estate agents and other local services, then follow up with callers using the information collected. All plans include unlimited calls with no per-call charges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Trades and local businesses that miss calls

Audience

Businesses of every kind that can't always answer the phone and don't want to miss calls.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$249/month
24/7 front desk: $399/month with no setup fee for customers who start by January 31, 2027; those customers keep that rate for 12 months. New customers starting February 1, 2027 pay $499/month plus a $999 setup fee. After-hours: $249/month with no setup fee through January 31, 2027; from February 1, 2027, it is $299/month plus a $499 setup fee. Both plans are month-to-month with no contract.
Free Version Not Supported
Free Trial Not Supported

Pricing

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Setup was pretty straightforward and didn't take long. The dashboard is easy to navigate and I can check calls and messages without any hassle. The app is useful too.

Cons

  • Nothing major so far, took a bit of getting used to but overall it's been fine.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Automization
Founded: 2024
United Kingdom
automization.io/automate/ai-receptionist

Company Information

Shipstack
Founded: 2025
United States
ringzel.com

Alternatives

Alternatives

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Tilly

Tilly

AI Programs Holdings Ltd

Categories

AI Receptionists Supported

Categories

Integrations

GoHighLevel Supported
HubSpot CRM Supported
WhatsApp Not Supported
Zoho CRM Supported

Integrations

GoHighLevel Not Supported
HubSpot CRM Not Supported
WhatsApp Supported
Zoho CRM Not Supported
Claim Automization AI Receptionist and update features and information
Claim Automization AI Receptionist and update features and information
Claim Ringzel and update features and information
Claim Ringzel and update features and information