AutomatedService

AutomatedService

Ascent Business Systems
XOi

XOi

XOi Technologies
+
+

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About

AutomatedService's back office software brings your service enterprise modern digital technology that allows you to operate more efficiently and profitably. Our Back Office solution manages and streamlines the chaotic work flows that come from running a service enterprise. Record customer data, assign the right technicians to the right jobs, and reduce paper stacks like never before. Improve customer service and grow your service revenue with AutomatedService field service management software from Ascent Business Systems. AutomatedService empowers your work staff with the information they need to profitably service your most valuable asset-the customer! Managing new opportunities starts with our integrated sales lead entry and sales management features. Once an opportunity becomes a sale, client details stay intact as the opportunity flows through the transaction life cycle.

About

XOi empowers field service companies across North America to do even more business with greener techs and fewer truck rolls. Each of your technicians already carries an HD camera in their pocket. With XOi, they can now use it to document their job sites, securely and in an orderly fashion. That means better record keeping, fewer customer disputes, and could even lower your insurance costs. It’s true: at nearly $600 a pop, rolling a second truck will crush your profits. Why not arm your techs with an expansive content portal with training manuals, wiring diagrams, and manufacturer content, in addition to the opportunity of virtual coaching which gives them the support they need to handle every new situation the job throws their way? By 2020, there will be over 30 million unfilled field service jobs. XOi connects rookie techs on the job site with your experienced vets back in the office. Get ready to bridge the talent gap.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Field service management platform for companies

Audience

Field service companies, mechanical, technicians, plumbers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ascent Business Systems
Founded: 1988
United States
www.ascent-sys.com

Company Information

XOi Technologies
Founded: 2013
United States
www.xoi.io

Alternatives

Alternatives

Jobsite Mobile

Jobsite Mobile

TechMeridian
FieldOPS

FieldOPS

Mobilogic
ez service manager

ez service manager

ez Management
FieldPlus

FieldPlus

MarginPoint

Categories

Categories

HVAC Supported
Plumbing Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Davisware Vision Not Supported
FieldConnect Not Supported
Jonas Enterprise Not Supported
NodeOps Not Supported
Operix Not Supported
Shark Byte Sales and Estimating CRM Not Supported

Integrations

Davisware Vision Supported
FieldConnect Supported
Jonas Enterprise Supported
NodeOps Supported
Operix Supported
Shark Byte Sales and Estimating CRM Supported
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