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About

AutoServe1 is a digital auto repair inspection tool specifically designed to serve independent aftermarket auto service centers. Built with integrated, simple workflow management tools and straightforward inspection capabilities, AutoServe1 educates vehicle owners about their auto repair tasks using videos and pictures sent to their smartphone via email or text. AutoServe1 also provides an innovative analytics dashboard to auto shop owners, thereby allowing them to measure their progress.

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AutoServe1 serves independent aftermarket auto service centers.

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Excellent software that allows tech to send digital inspection reports by text message.

Cons

  • It is a great software with so many ways to help!!

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AutoServe1
Founded: 2010
Canada
www.autoserve1.com

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler

Categories

Categories

Auto Repair Features

Billing & Invoicing Not Supported
CRM Supported
Digital Vehicle Inspections (DVI) Supported
Inventory Management Supported
Labor Rates Not Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Not Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Not Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

Edge Not Supported
Epicor Integrated Service Estimator Not Supported
KUKUI Supported
PartsTech Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported

Integrations

Edge Supported
Epicor Integrated Service Estimator Supported
KUKUI Not Supported
PartsTech Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Claim AutoServe1 and update features and information
Claim AutoServe1 and update features and information
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information