Zoho SocialZoho
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Related Products
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About
AutoPilotDM is web-based Instagram automation for creators, coaches, ecommerce businesses, agencies and local businesses handling Instagram customer conversations. Users build workflows triggered by comments on selected posts or reels, comment keywords, incoming DM keywords and Story replies. A workflow can post a public reply, send a private DM or do both. Users create and test messages, review workflows and pause automations; human handoff supports conversations needing personal attention. The service also provides an inbox, basic CRM tools, rule-based FAQ responses, lead-capture forms, analytics, templates and AI-assisted replies. Higher plans include expanded automation limits, team inbox features and AI knowledge training. AutoPilotDM connects to professional Instagram accounts through Meta's Graph API. A Shopify-connected Commerce AI feature can use a store catalog to answer product questions.
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About
Zoho Social is a powerful social media management platform designed for businesses of all sizes and agencies. It simplifies social media marketing by enabling users to schedule and publish posts, manage conversations—including direct messages, comments, and mentions—across multiple platforms, track keywords, competitors, and hashtags, generate detailed reports, and more—all from a single, user-friendly interface.
Supported Platforms:
Meta (Facebook, Instagram, and Threads), Google Business Profile, YouTube, Pinterest, Mastodon, X (formerly Twitter), Bluesky, TikTok, WhatsApp, and Telegram.
Key Features:
Post scheduling & publishing for streamlined content planning
Unified inbox to manage conversations, messages, and mentions across platforms
Social media analytics to gain valuable insights and optimize performance
Content calendar for visualizing and organizing posts effortlessly
Team collaboration tools to enhance workflow efficiency
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small businesses, creators, agencies, ecommerce brands and marketers who use Instagram to generate leads and sales.
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Audience
Brands that need a social media management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
7-day free trial
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10 per month
There are three editions for businesses and two editions for agencies. Check our pricing page to stay updated on the latest information.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAutoPilotDM
autopilotdm.com
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Company InformationZoho
Founded: 1996
United States
www.zoho.com/social/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Social Media Management Features
Automated Publishing
Supported
Brand Tracking
Supported
Content Management
Supported
Customer Engagement
Supported
Multi-Account Management
Supported
Multi-User Collaboration
Supported
Post Scheduling
Supported
Reporting/Analytics
Supported
Social Media Monitoring
Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Supported
Contact Management
Supported
Content Management
Supported
Conversion Tracking
Supported
Customer Targeting
Supported
Keyword Filtering
Supported
Multi-Account Management
Supported
Post Scheduling
Supported
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Integrations
Instagram
Supported
Facebook
Not Supported
Google Business Profile
Not Supported
LinkedIn
Not Supported
Shopify
Supported
Stackreaction
Not Supported
Workato
Not Supported
X (Twitter)
Not Supported
Zoho CRM
Not Supported
Zoho Desk
Not Supported
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Integrations
Instagram
Supported
Facebook
Supported
Google Business Profile
Supported
LinkedIn
Supported
Shopify
Not Supported
Stackreaction
Supported
Workato
Supported
X (Twitter)
Supported
Zoho CRM
Supported
Zoho Desk
Supported
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