OptiOp

OptiOp

At the touch of a button
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About

The Secure Audit, Risk, Compliance & Quality Software. With On-Premise and Cloud-based deployment options. Auditrunner offers granular encryption and role-based access control for audit files and documents at-rest. All data transfers are protected. We have automated 3000+ business processes for enterprises around the world. Our GRC platform modules are just a few of them. Cloud-based or On-Premise, deploy and start using. Hassle-free integration process enables you to enjoy the benefits of the platform within weeks of kickoff . The low-code platform we are built upon is fully customizable and allows for compliance with any standard or regulation. Operate in a responsive manner in today’s fast-moving, ever-changing regulatory environment and comply with multitude of different legislation instantly without the need for assistance. The ease of use we offer is unmatched.

About

The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Audit teams of all sizes

Audience

Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$850/month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Auditrunner
Founded: 2016
United States
www.auditrunner.com

Company Information

At the touch of a button
Founded: 2013
United Kingdom
www.optiop.com

Alternatives

Alternatives

TelStrat QM

TelStrat QM

Serenova
integrum

integrum

integrum Management Systems
Total Lean Management (TLM) Software

Total Lean Management (TLM) Software

Lean & Mean Business Systems
SpheraCloud

SpheraCloud

Sphera

Categories

Categories

Quality Management Features

Audit Management Supported
Complaint Management Supported
Compliance Management Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Supported
Maintenance Management Supported
Risk Management Supported
Supplier Quality Control Supported
Training Management Supported

Audit Features

Alerts / Notifications Supported
Audit Planning Supported
Compliance Management Supported
Dashboard Supported
Exceptions Management Supported
Forms Management Supported
Issue Management Supported
Mobile Access Supported
Multi-Year Planning Supported
Risk Assessment Supported
Workflow Management Supported

Compliance Features

Archiving & Retention Supported
Artificial Intelligence (AI) Not Supported
Audit Management Supported
Compliance Tracking Supported
Controls Testing Supported
Environmental Compliance Supported
FDA Compliance Supported
HIPAA Compliance Supported
Incident Management Supported
ISO Compliance Supported
OSHA Compliance Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Supported
Version Control Supported
Workflow / Process Automation Supported

Data Privacy Management Features

Access Control Supported
CCPA Compliance Not Supported
Consent Management Not Supported
Data Mapping Not Supported
GDPR Compliance Supported
Incident Management Supported
PIA / DPIA Not Supported
Policy Management Not Supported
Risk Management Supported
Sensitive Data Identification Supported

GRC Features

Auditing Supported
Disaster Recovery Supported
Environmental Compliance Supported
Incident Management Supported
Internal Controls Management Supported
IT Risk Management Supported
Operational Risk Management Supported
Policy Management Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Supported
Dashboard Supported
Exceptions Management Supported
Internal Controls Management Supported
IT Risk Management Supported
Legal Risk Management Supported
Mobile Access Supported
Operational Risk Management Supported
Predictive Analytics Supported
Reputation Risk Management Supported
Response Management Supported
Risk Assessment Supported

Integrations

Auth0 Supported
Facebook Not Supported
Google Supported
Microsoft 365 Supported
Microsoft Azure Supported
Okta Supported
Power BI Embedded Supported
SAP ERP Supported
X (Twitter) Not Supported

Integrations

Auth0 Not Supported
Facebook Supported
Google Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Okta Not Supported
Power BI Embedded Not Supported
SAP ERP Not Supported
X (Twitter) Supported
Claim Auditrunner and update features and information
Claim Auditrunner and update features and information
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Claim OptiOp and update features and information