AudienceView vs. XNow Comparison


AudienceView	XNow ExperienceNow	+	+
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About Get your live events discovered, attended and remembered. With our software solutions, audience growth strategies and client communities all working seamlessly together, we help you make event magic. From campus and sporting events to Broadway-style shows, we work with you to create a fully integrated solution that will achieve your mission and goals. AudienceView Professional is the better way to manage live events. This all-in-one ticketing, marketing and fundraising platform solution is your go-to tool for simplifying your efforts while improving consumer relationships and engagement. AudienceView Campus was built exclusively for the higher education market. Continually tested and enhanced by its network of active colleges and universities, it integrates seamlessly with your existing school authentication systems.	About XNow is the internet’s largest ticketing & travel platform dedicated to providing exclusive discounts to Healthcare Workers, Teachers/Professors, School/College Faculty & Staff, Students, Millennials, Gen-Xers, and Seniors. We work closely with our partners to negotiate privileged pricing and offers on sports, concerts, shows, theme parks, event tickets, hotel & travel bookings, things-to-do, and more. Verified members access exclusive discounts to all kinds of experiences. Discover, organize, and share activities/events you want to take part in – all in one place. We integrate with some of the largest ticketing platforms including Ticketmaster, Tickets.com and wholesale secondary market networks that collectively allow you to access over 130,000 events. We work directly with event organizers and major sports teams including those in the MLB, NFL, NBA, and NHL to bring you exclusive offers and pricing on events and games for all your favorite teams and entertainers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Organizations that need a powerful event ticketing solution	Audience Event organizers
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 2.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros For a SaaS, it's fast. That's about it. I have no other pros. Cons Navigating this software is challenging. It is not intuitive, it's clunky and it seems you have to create work-arounds for what should be pretty normal situations (like crediting a patron without a refund). Screens are overcrowded with options, and finding what you're looking for quickly is not a common scenario. Also, there is a terrible error loop that customers experience when booking from the calendar of events on a mobile device. I regularly get box office calls with people who are stuck in that loop. I went on myself and was able to confirm, there is a major issue with mobile booking.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information AudienceView Founded: 2002 Canada www.audienceview.com	Company Information ExperienceNow Founded: 2018 United States www.xnow.com
Alternatives TicketSearch	Alternatives viagogo
TicketPeak	TickPick
Tix	Purplepass Ticketing Purplepass
TryBooking	Cooltix
Vendini View All	Vivid Seats View All
Categories Box Office Supported Ticketing Supported	Categories Event Marketing Supported
Show More Features Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported	Show More Features Event Marketing Features Audience Segmentation Supported Campaign Management Not Supported Email Marketing Not Supported Event Calendar Not Supported Landing Pages / Web Forms Supported Location-Based Marketing Not Supported Reporting/Analytics Supported Social Media Promotion Not Supported Surveys & Feedback Not Supported Website Management Not Supported
Integrations Digonex Supported View All 1 Integration	Integrations Digonex Not Supported
Claim AudienceView and update features and information Claim AudienceView and update features and information	Claim XNow and update features and information Claim XNow and update features and information