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About

Attio is an AI-native CRM platform built for modern go-to-market teams that want flexibility, speed, and scale. It allows businesses to design powerful workflows, automate complex processes, and deploy AI to handle tasks like prospecting and lead routing. Attio’s adaptive data model molds itself to how a company actually operates rather than forcing rigid CRM structures. The platform connects any type of data, including product, billing, and communication data, to create a real-time single source of truth. Built-in reporting tools enable teams to generate detailed, customizable insights in seconds. Attio syncs instantly with email and calendar systems, eliminating long setup times. Designed for performance and security, it supports millions of records with enterprise-grade reliability.

About

Twenty is an open-source customer relationship management (CRM) platform designed to offer a modern alternative to traditional CRMs like Salesforce. Licensed under the GNU General Public License (GPL), it provides users with the freedom to own and customize the software to fit their unique business needs. Key features include contact management, opportunity tracking, task creation, and a timeline view for notes and activities. The platform emphasizes simplicity and user-friendliness, incorporating keyboard shortcuts and search functionalities for efficient navigation. Supported by a thriving community of developers, Twenty encourages collaboration and continuous improvement, ensuring the CRM evolves in line with user requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Startups, scale-ups, and go-to-market teams seeking a flexible, AI-powered CRM to automate revenue operations and scale efficiently

Audience

Organizations that want an open source CRM as an alternative to Salesforce

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Free (for small teams)
Plus $29 p/m (for growing teams)
Pro $59 p/m (for scaling businesses)
Enterprise $119 p/m (for large organizations)
Free Version Supported
Free Trial Supported

Pricing

$9/user/month
Free open source version also available
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • What I like most is how much less rigid it feels than a traditional CRM. I can shape the data model around the way the business actually works instead of forcing everything into a predefined sales structure. The automatic enrichment and email/calendar sync are also huge. Attio builds out people and company records from existing interactions and keeps that context connected, which cuts down on a lot of manual CRM maintenance. The AI features make it much more interesting than a normal contact database. Research agents, AI-powered workflows, call summaries, customer signals, and Ask Attio make it easier to turn CRM data into actual decisions instead of just storing it.

Cons

  • The main downside is that the flexibility can take some setup. If your team does not think carefully about objects, attributes, workflows, and permissions, it would be easy to build something more complicated than you actually need.

Pros & Cons from Real Users

Pros

  • Twenty CRM is a game-changer for businesses seeking an open-source CRM solution. Its intuitive interface makes onboarding quick and straightforward, even for non-technical users. The customization options are endless, allowing teams to tailor workflows, data fields, and integrations to match their unique needs. The active open-source community behind Twenty is incredibly supportive, regularly rolling out updates and offering assistance. The platform’s pricing (free!) is unbeatable, making it ideal for startups and small businesses.

Cons

  • While Twenty CRM shines in flexibility, its extensive features can be overwhelming for users who prefer a more straightforward setup. Initial setup might require some technical expertise, especially for customizing advanced workflows or integrating with third-party apps. Additionally, while the community is active, official support could be improved with faster response times for troubleshooting.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Attio
Founded: 2019
United Kingdom
attio.com

Company Information

Twenty
Founded: 2023
United States
twenty.com

Alternatives

Alternatives

Coevera

Coevera

Pipelinersales Corporation
Twenty20 Construction Cloud

Twenty20 Construction Cloud

Hindsight Technologies
HubSpot CRM

HubSpot CRM

HubSpot

Categories

AI CRM Supported
CRM Supported
Data Enrichment Supported
Financial CRM Supported
Presales Supported
Private Equity Supported
Sales Supported
Sales Tracking Supported

Categories

CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Not Supported
Marketing Automation Integration Not Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Not Supported
Social Media Integration Not Supported
Task Management Supported
Territory Management Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Financial CRM Features

Account Alerts Not Supported
Asset Management Not Supported
Expense Tracking Not Supported
Household Tracking Not Supported
Influence Tracking Not Supported
Lead Management Supported
Marketing Management Supported
Relationship Tracking Supported
Team Assignments Supported
Territory Management Not Supported

Sales Tracking Features

Activity Dashboard Supported
Alerts / Notifications Supported
Appointment Scheduling Supported
Call Logging Not Supported
Comments / Notes Supported
Custom Reports Supported
Document Management Supported
Email Templates Supported
Interaction Tracking Supported
Lead Management Supported
Lead Scoring Not Supported
Pipeline Management Supported
Reporting / Analytics Supported
Task Management Supported

Integrations

Chief Supported
ElectroNeek Supported
Motileo Supported
5X Supported
Amie Supported
Claap Supported
Google Forms Supported
Incredible Supported
Leexi Supported
Microsoft OneDrive Supported
Nitrosend Supported
Slack Supported
Slite Supported
Solvimon Supported
Unified.to Supported
Webflow Supported
Well Supported
Workers by Delos Supported
Zapier Supported
mrmr Supported

Integrations

Chief Supported
ElectroNeek Supported
Motileo Supported
5X Not Supported
Amie Not Supported
Claap Not Supported
Google Forms Not Supported
Incredible Not Supported
Leexi Not Supported
Microsoft OneDrive Not Supported
Nitrosend Not Supported
Slack Not Supported
Slite Not Supported
Solvimon Not Supported
Unified.to Not Supported
Webflow Not Supported
Well Not Supported
Workers by Delos Not Supported
Zapier Not Supported
mrmr Not Supported
Claim Attio and update features and information
Claim Attio and update features and information
Claim Twenty and update features and information
Claim Twenty and update features and information