Carelo

Carelo

Myfinity Ltd
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About

Clients get the care they expect, when they expect it, and at the right cost. Caregivers get the information they need in one secure location. And you get unmatched visibility and control over the entire process. We simplify agency operations through smart scheduling, easy electronic visit verification, fast billing, and accurate data whenever you need it. We make billing insurers and Medicaid a snap, which lets you focus on what matters most - growing your business. We enable simple approvals, automated client billing and collection, fast timesheet approvals, and accurate caregiver reimbursement. Electronic visit verification is more than just a box to check. With the right platform, EVV is a powerful tool that can unlock efficiency, profitability and insights for your agency. AssuriCare’s EVV platform is accessible by mobile app and telephony, making it easy for clients, caregivers, and agencies to get all visit details.

About

Carelo is care management software for UK domiciliary care providers, bringing the office, carers and families onto one platform. Office teams plan rotas and monitor visits. Carers use the app to check in and out with GPS, record care notes, medication (eMAR) and care charts, including offline, while families use their own app to follow visits and notes. Features include electronic call monitoring, the Matrix compliance suite for training, supervisions and spot checks, timesheets, holidays, incidents, body maps, messages and branded exports. Optional add-ons include Carelo AI, an assistant scoped to a company's own data, and Live Tracking, which shows carers on a live map between check-in and check-out. Plans are priced by active carers from £59/month, with unlimited service users and office logins, free migration and the first month free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Home care clients and caregivers searching for a solution to manage their care operations

Audience

UK home care (domiciliary care) providers, particularly small and growing companies needing rota planning, call monitoring, eMAR and compliance tools.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$149 per month
Free Version Not Supported
Free Trial Supported

Pricing

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AssuriCare
Founded: 2010
United States
www2.assuricare.com/who-we-help/agencies

Company Information

Myfinity Ltd
Founded: 2025
United Kingdom
carelo.co.uk

Alternatives

Alternatives

CareOS

CareOS

CareOS (Byte River Ltd)
Generations

Generations

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CareSmartz360

CareSmartz360

Caresmartz, Inc.
Access Care Planning

Access Care Planning

Access Group

Categories

Home Care Supported

Categories

Home Care Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Supported
Payroll Management Not Supported
Scheduling Supported
Visit Verification Supported

Integrations

No info available.

Integrations

No info available.
Claim AssuriCare and update features and information
Claim AssuriCare and update features and information
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Claim Carelo and update features and information