Diagna

Diagna

Diagna.ai
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About

Assort Health is an agentic AI platform built for healthcare providers that handles inbound and outbound patient interactions across voice, text, and web, achieving up to a 90% resolution rate. It operates 24/7/365 in multiple languages and autonomously manages tasks such as appointment scheduling, rescheduling, cancellations, confirmations, triaging provider questions, answering FAQs, retrieving lab results, fulfilling prescription refills, billing enquiries, and sending reminders or follow-ups. The system also routes handoffs to humans when needed, builds previsit notes tailored to provider requirements, and supports outbound outreach campaigns (e.g. waitlist, re-engagement) using voice, SMS, or email. Assort deeply integrates into existing EHR and practice management systems (Cerner, Epic, AthenaHealth, AdvancedMD, eClinicalWorks, and more) and leverages over 1.1 million workflows refined from tens of millions of patient interactions.

About

Diagna is a healthcare workflow automation platform for specialty practices. It processes incoming faxes and other documents by identifying document types, extracting information, matching records to patients, updating EHR fields, and routing work or exceptions to staff. Its workflows cover fax triage, referral intake and follow-up, and automated data entry; the product also supports work involving records, lab results, prior authorizations, insurance denials, and prescriptions. Practices can keep their existing fax numbers and EHR, while Diagna is configured around their processes and systems. The product is intended for independent specialty practices and multi-location groups, supporting front-desk, referral, billing, and practice-management teams with document-heavy administrative work. Staff can review actions and correct fields, and unclear cases can be routed for human attention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professional practices interested in a solution to automate patient access, engagement, and scheduling across all communication channels

Audience

Healthcare provider organizations—including independent and specialty practices, multispecialty groups, outpatient clinics, hospitals, health systems, and healthcare management organizations—and their practice, clinical, administrative, operations, IT, security, compliance, and procurement teams seeking to automate fax triage, referral management, document processing, data entry, prior authorization, and patient intake.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Assort Health
Founded: 2023
United States
www.assorthealth.com

Company Information

Diagna.ai
Founded: 2023
United States
www.diagna.ai/

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie

Categories

Agentic AI Supported
AI Voice Agents Supported
Healthcare AI Supported

Categories

Healthcare AI Supported

Integrations

eClinicalWorks Supported
AdvancedMD Supported
DrChrono Not Supported
Elation Health Supported
EpicCare EMR Supported
Greenway Health Supported
ModMed Supported
NexTech Patient Portal Supported
Oracle Health Supported
Tebra Not Supported
Veradigm EHR Supported
athenaOne Supported

Integrations

eClinicalWorks Supported
AdvancedMD Not Supported
DrChrono Supported
Elation Health Not Supported
EpicCare EMR Not Supported
Greenway Health Not Supported
ModMed Not Supported
NexTech Patient Portal Not Supported
Oracle Health Not Supported
Tebra Supported
Veradigm EHR Not Supported
athenaOne Not Supported
Claim Assort Health and update features and information
Claim Assort Health and update features and information
Claim Diagna and update features and information
Claim Diagna and update features and information