Aspect Workforce

Aspect Workforce

Aspect, an Alvaria Brand
StoreForce

StoreForce

StoreForce Solutions
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+

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About

Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.

About

A simple, single solution of workforce management, performance management, store execution and employee engagement tools that elevates your store operations. Built by retailers for retailers, we have developed the all-in-one performance-based workforce management solution to strengthen the needs of Specialty Retailers today. We optimize your labor, maximize your sales opportunities, help execute your brand, and engage your workforce. Built to maximize store hours by optimizing your schedules and workforce. We provide achievable daily and hourly sales targets that motivate your staff. Measure retail performance against KPIs and targets on real-time dashboards and reports. Bring your sales leadership programs to life. Ensure a consistent customer experience and store execution across your stores through task management, store communication and evaluation tools.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For companies looking for a management app to engage workforce concerns and activities

Audience

Retailers and businesses searching for a solution to manage their sales and every day operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com

Company Information

StoreForce Solutions
Founded: 2010
Canada
www.storeforcesolutions.com

Alternatives

Alternatives

Taqtics

Taqtics

Peachy Technologies Private Limited
WorkForce Suite

WorkForce Suite

WorkForce Software

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Aspect Performance
Aspect Quality
Chatterbox
Sympa

Integrations

Aspect Performance
Aspect Quality
Chatterbox
Sympa
Claim Aspect Workforce and update features and information
Claim Aspect Workforce and update features and information
Claim StoreForce and update features and information
Claim StoreForce and update features and information