Aspect Workforce

Aspect Workforce

Aspect, an Alvaria Brand
+
+

Related Products

  • Assembled
    239 Ratings
    Visit Website
  • Careerminds
    46 Ratings
    Visit Website
  • Deltek Replicon Time
    1,323 Ratings
    Visit Website
  • Synerion
    102 Ratings
    Visit Website
  • Connecteam
    9,378 Ratings
    Visit Website
  • Darwinbox
    855 Ratings
    Visit Website
  • ThriveSparrow
    18 Ratings
    Visit Website
  • Atera
    1,914 Ratings
    Visit Website
  • MedTrainer
    241 Ratings
    Visit Website
  • ALMobile
    29 Ratings
    Visit Website

About

Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.

About

Optimize every aspect of labor-management and productivity with Infor® Workforce Management. Strategically enhance workforce planning, execution, and analysis with an engaging, industry-specific, enterprise workforce management software solution built on a proven technology platform that delivers time and attendance, demand-driven scheduling, workforce scheduling, and absence management tools. Support multifaceted integration and data exchanges with Infor WFM’s technology and architecture. Utilize a robust industry-specific scheduling tool to meet today’s complex scheduling needs. Manage and streamline day-to-day scheduling operations with cross-team and staff-floating capabilities. Leverage data-driven, scientifically optimized schedule generation. Empower your people to take ownership of their schedules. Utilize a self-learning algorithm to analyze historical data, previous period actuals, weather, and promotional data.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For companies looking for a management app to engage workforce concerns and activities

Audience

Workforce management solution for companies wanting to optimize labor productivity and compliance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com

Company Information

Infor
Founded: 2002
United States
www.infor.com/solutions/people/wfm

Alternatives

Alternatives

EasyWorkforce

EasyWorkforce

EasyWorkforce Software
TimesheetPlus

TimesheetPlus

Datamatics Management Services

Categories

Categories

Integrations

Aspect Performance
Aspect Quality
Chatterbox

Integrations

Aspect Performance
Aspect Quality
Chatterbox
Claim Aspect Workforce and update features and information
Claim Aspect Workforce and update features and information
Claim Infor Workforce Management (WFM) and update features and information
Claim Infor Workforce Management (WFM) and update features and information