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About

Askable is an all-in-one research operations platform that empowers UX and product teams to recruit, conduct, analyze, and report user research from one workspace. From its drag-and-drop study builder for unmoderated tests to live video-call moderation, Askable supports a wide range of research methods including surveys, online tasks, card sorting, tree tests, and diary studies, all integrated end-to-end so teams don’t need to hop between tools. It provides access to a vetted global participant panel across 50+ countries, and includes participant recruitment, scheduling, incentives, and rich analytics with heatmaps, path flows, and AI-powered summaries that surface themes and patterns automatically. The platform is designed to reduce research bottlenecks and speed insight delivery, enabling teams to move from study setup to actionable findings faster.

About

Get the in-context data you need to make better, user-centered decisions. A flexible tool built for more than just diary studies. Prototype feedback, competitive analysis, in-the-wild product discovery, field work supplementations, shopalongs. There’s no limit to the methodologies teams harness with Diary. Fieldwork quality insights made affordable and agile. Press “go” on your study, then return to the platform with results waiting. Diary gets you immersive data you can collect at “just the right time,” and review on your own time. Take impactful action items from challenging research questions. dscout findings are built for impact. Harness powerful in-platform analysis tools to tag, filter, and synthesize with ease. Share with your stakeholders and engender empathy with intimate video responses. From launch, to field, to deliverable with ease. Pull out your most articulate participants with our machine-learning-based “expressiveness” feature.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

UX researchers, product teams and insight professionals wanting a tool to recruit participants, run comprehensive user-research studies and extract actionable insights

Audience

Researchers looking for a research tool solution to gather qualitative feedback and competitive analysis

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • My account manager was nice, and always willing to talk. She did leave the company about 9 months however.

Cons

  • As a university, the platform had too many issues for us to continue using after a year. We would run reports, and they would lock up the browser, and we had a lot of people who complained of uploading issues from the dscout pool. The platform could be more straightforward to build a project and needs a significant UI overhaul.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Askable
Founded: 2016
Australia
www.askable.com

Company Information

dscout
Founded: 2011
United States
dscout.com/diary

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Listen

Listen

Listen Labs

Alternatives

Whyser

Whyser

Whyser, Inc.

Categories

AI Interviewing Supported
AI Research Tools Supported
User Research Supported

Categories

Integrations

TestingTime Not Supported

Integrations

TestingTime Supported
Claim Askable and update features and information
Claim Askable and update features and information
Claim dscout and update features and information
Claim dscout and update features and information